8. Support
In this section:
For support, follow the following steps.
Consult the Troubleshooting chapter in this manual.
Check our Community knowledge base. Scan through popular questions and answers or ask the community of experts.
For installers: to verify if the inverter/charger is faulty, follow the Pre-RMA_Bench_Test_Instructions - Inverter-charger test instructions:
Contact your Victron installer, dealer or distributor. They are all trained in technical support and can action warranty claims. For a list of our distributors, see the Where to buy page on our website.
If the Victron distributor is unknown. Enter your serial number into our Support web page, so we can connect you to the original dealer for support, repairs and warranty requests.