field test

PV Modules

A real world comparison between Mono, Poly, PERC and Dual PV Modules.

Realtime data
-- -- local time
Installation date: 09-03-2020


2500Wp --
Total solar yield: --


2500Wp --
Total solar yield: --


2500Wp --
Total solar yield: --


2500Wp --
Total solar yield: --

* This is a field test and the results are specific for this installation on this location, please research which is the best solution for your own situation as the results can be different based on environmental influences.


Technical Support

For technical assistance, please follow the steps below to quickly identify the issue. Feel free to contact the dealer you bought the product from, they are happy to help, trained with the highest of know-how and are responsible to assist you.

Check the product manual

The product manuals contain troubleshooting and installation instructions, error codes, features, specifications and limitations.
Please select a product using the dropdown above to search for manuals for your product

Perform a system check & check resources

A Victron Energy product is always part of a bigger system. Perform a system check to identify the issue and have a look at our helpful resources to find a solution.
Our product manuals provide critical information for the safe and reliable use of your Victron equipment and therefore are essential reading before installation, or contacting someone for further support. Perform a system check to identify the issue, prior to contacting for support, this will only help speed up your case, as dealers also would like to have this same level of insight to be able to provide you with proper support.
Person takes of the bottom plate of a Multiplus-II GX product
Please be aware that a Victron Energy product is always part of a bigger system.

When performing a system check, pay attention to the following:

  • Are the batteries old, broken or empty?
  • Are there any faulty or loose fuses, cables or isolator switches?
  • Is the AC load too high or is there a short-circuit?
  • Is the grid or generator bad?
  • Are the generator settings correct?
  • Does the system suit the product?
  • Is the system configured correctly?

Please read Victron's Wiring Unlimited reference guide and confirm that the systems electrical wiring is suitable.

The knowledge base

Check common Q&As per product

Search the community knowledge base
Scan through popular community topics, search through the knowledge base or ask the community of experts.
Search through the knowledge base
Victron Professional standing besides a car with Victron equipment

Contact your local dealer

Contact the dealer you bought the product from (also when bought from a webshop such as Amazon, Ebay). All our dealers are fully-trained and are responsible for helping you with product and technical support. Warranty claims can also be processed through them. Contact your dealer or create a support request; this will connect you to the right dealer automatically, based on your product's serial number.
Contact your local dealer Create a support request to your dealer Not sure who to contact

Victron Professional

If you would like to get in-depth training about our products and solutions, we have on-line courses available. Training includes videos, reference resources and exams to test your knowledge. Successful completion is rewarded with a certificate. On-line training requires a free Victron Professional account.
Register for free Log in
Victron Professional standing besides a car with Victron equipment