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Venus GX Manual

18. Reset to factory defaults and Venus OS reinstall

In this section:

18.2. Venus OS reinstall

Use this when the procedure described in Reset to factory defaults procedure doesn't work.


  • Before performing this procedure, first try the standard factory reset procedure as described in the previous section.

  • Only perform this procedure as a last resort: to fix a bricked device. A device that boots fine but has some strange behaviour in some features will not benefit from executing this procedure.

  • This procedure will wipe all data on the data partition, which means all settings and so forth.

  • Unlike the common reset to factory default instructions, this procedure does not rely on a properly booting device.

  • On the VRM Portal you’ll have to reset the Device token. The portal will accept no new data until that is done.

  • Ensure you have the appropriate manual for your GX device, as the procedures may vary slightly depending on the GX model.


  1. Download the installer image here: (venus-install-sdcard-beaglebone-*

  2. Flash the image to a microSD card using the Balena Etcher application ( The Etcher application automatically unzips the archive.

  3. Insert the microSD card into the Venus GX device.

  4. Press and hold the switch to the right of the green connector.

  5. Power up the device.

  6. Release the switch when the LED (left of the green connector) starts flashing red.

  7. Wait until the LED is fully green, The update process is now finished.

  8. Remove the microSD card and power-cycle the device.