This manual describes:
Looking for Remote VEConfigure with a “Victron Global Remote 2 (VGR2)”? See. here
Remote VEConfigure only:
Changing certain settings, such as Assistants, will cause the inverter/charger to momentarily switch off and back on again. In such situations, VEConfig will warn when saving the settings:
There will be no AC power available during the restart, so in many cases there will also be no internet connection for a short while. This is not a problem, as the file is first sent to the ccgx in full before its written to the unit.
So even though the unit restarts, the writing process should not be effected. It important that the router starts itself when the AC power returns of course.
And it is important that the CCGX (or Venus GX) is powered from DC: it should not lose power during this process.
VE.Bus firmware versions 416 and 417 can not be configured remotely due to an issue where more settings are reported than supported. This was fixed in version 418
Performing a remote firmware update is possible for the following products:
Configuration of the product will be preserved during the firmware update.
The procedure is very straight forward. First select a CCGX, same as in above Remote VEConfigure instructions. Then select the product that you want to update. The current firmware version will be shown, see image above.
Select the firmware file on your computer, and press the Update button. Firmware files are available via your Victron representative.
A question often asked is if it will also be possible to remotely update firmware in a VE.Bus device: Multis, Quattros and Inverters. The answer is no, that will, unfortunately, not be possible.
This error indicates a network or firewall issue between the computer running VE Power Setup and the backend.
VE Power Setup needs to communicate with the VRM database, which is done by connecting to
There might be a firewall blocking access to it. Your network might also require all traffic to go through a HTTP(s) proxy, which VE Power Setup does not support. Confer with your network administrator if this is the case.
This indicates a problem between your current location and the two-way communication relay server.
The relay server,
https://pubsub.pubnub.com/, is used to connect to the Color Control, despite it being behind a firewall. Access to it from your current location might be blocked by a firewall, or your network requires communication to go through a HTTP(s) proxy, which VE Power Setup does not support. Confer with your network administrator if this is the case.
VE Power Setup runs on Windows XP, but you may have to perform a few manual steps.