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Manual - EV Charging Station

8. Reset to factory defaults and password recovery

In this section:

Note

Reset to factory defaults will reset all system settings to default values. The First setup must then be carried out again.

This can be avoided by performing a partial reset, which will reset only the Bluetooth PIN code and the admin password. However, this option is only available via the DEF button method.

In case the password is lost, the initial password can be recovered in different ways:

Reset to factory defaults from the web interface:

  1. Click on the Settings button.

  2. Click on the Backup & FW button.

  3. Click on Reset to factory defaults.

  4. Run the First setup again.

Reset to factory defaults via VictronConnect:

  1. Open VictronConnect and tap on the EVCS from the My devices list.

  2. Tap the cog wheel icon in the top right on the Status screen.

  3. Tap the three vertical dots icon on the Settings page and choose Reset to defaults.

  4. A warning will appear that all settings will be reset to factory defaults. Tap YES to reset to factory defaults.

  5. Run the First setup again.

Partial and full reset to factory defaults using the DEF button inside the device:

Warning

The procedure described below should only be performed by qualified personnel as this process requires the EV Charging Station to be powered. Working under high voltage is very dangerous and can be fatal if used incorrectly.

  • Partial reset

    A partial reset only resets the admin password and Bluetooth PIN code, all other settings are preserved.

  1. Open the unit by removing the backing plate. Be careful not to touch the high-power parts inside the unit. Only the area around the DEF button is safe.

  2. For a partial reset, press the DEF button (see the image in EV Charging Station setup for its location) for more than 5 seconds but less than 15 seconds.

    After releasing the DEF button, the RGB light ring starts blinking green rapidly to indicate that the partial reset is in progress.

    Note that if your mobile device was successfully paired before resetting the PIN code, it is still possible to connect to the EVCS via VictronConnect as long as it is not unpaired. All other devices must be paired with the default PIN code as described in the VictronConnect Setup section.

    If you were logged in to the web interface using a browser prior to the partial reset, the admin password reset for that connection will not take effect until you log out of the web interface. All other devices require the default password printed on the sticker inside the device. until a new password has been assigned; see Access menu for details.

  3. Mount the backing plate onto the device and tighten the screws.

  4. Assign a new admin password; see Access menu for details.

  • Full reset

  1. Open the unit by removing the backing plate. Be careful not to touch the high-power parts inside the unit. Only the area around the DEF button is safe.

  2. For a full reset, press the DEF button (see the image in EV Charging Station setup for its location) for more than 15 seconds until the RGB light ring starts blinking blue rapidly to indicate that the full reset is in progress, then release the button.

  3. Mount the backing plate onto the device and tighten the screws.

  4. Run the First setup again.