Solar Chargers indicate an error with their LEDs. See the Toolkit App for the LED codes.
Detailed error codes can be read with a remote panel, such as the Color Control GX or the MPPT Control.
This error will auto-reset after the battery voltage has dropped. This error can be due to other charging equipment connected to the battery or a fault in the charge controller. This error can also occur if the battery voltage is set to a lower voltage than the actual battery voltage.
Check if the T-sense connector is properly connected to a remote temperature sensor. Most likely cause: the remote T-sense connector is connected to the BAT+ or BAT- terminal. This error will auto-reset after proper connection.
Check if the T-sense connector is properly connected to a remote temperature sensor. This error will not auto-reset.
Check if the V-sense connector is properly connected to the battery terminals. Most likely cause: the remote V-sense connector is connected in reverse polarity to the BAT+ or BAT- terminals.
Check if the V-sense connector is properly connected to the battery terminals.
This error will auto-reset after charger has cooled down. Check the ambient temperature and check for obstructions near the heatsink.
This error will auto-reset. If the error does not auto-reset disconnect the charge controller from all power-sources, wait 3 minutes, and power up again. If the error persists the charge controller is probably faulty. A cause for this error can be switching on a very large load on the battery side.
The maximum bulk time protection is a feature that was in the chargers when they were just released (2015 or earlier) and later the feature was removed.
If you do see this error, then update to the latest firmware.
If you then still have the error, perform a reset to factory defaults of the configuration, and reconfigure the solar charger.
This protection is default enabled on the Skylla-i and the Skylla IP44.
This error is generated when the battery-absorption-voltage is not reached after 10 hours of charging.
The feature of this safety protection is to detect a shorted cell; and stop charging.
This error will not auto-reset.
Disconnect all wires, and then reconnect all wires. Also, make sure the minus on the MPPT charge controller (PV minus/Battery minus) is not bypassing the charge controller.
If the error remains, please contact the dealer, there might be a hardware defect.
Power terminals overheated, check wiring, including the wiring type and type of strands, and/or fasten bolts if possible.
This error will auto-reset.
This error will not auto-reset.
Disconnect all wires, and then reconnect all wires. If the error persists the charge controller is probably faulty.
Note that this error was introduced in v1.36. So when doing an update, it might look like the firmware update caused this issue; but it doesn't. The Solar charger was then already not performing 100% before the update; updating to v1.36 or later merely made the issue more visible. The unit needs to be replaced.
This error will auto-reset after PV-voltage has dropped to safe limit. This error is an indication that the PV-array configuration with regard to open-circuit voltage is critical for this charger. Check configuration, and if required, re-organise panels.
The current from the solar-panel array has exceeded 75A. This error could be generated due to an internal system fault. Disconnect the charger from all power-sources, wait 3 minutes, and power-up again. If the error persists the controller is probably faulty, contact your dealer.
To protect the battery from over-charging the panel input is shorted.
Possible reasons for this error to occur:
If the error persists the charge controller is probably faulty.
Communication with one of the paralleled controllers was lost. To clear the warning, switch the controller off and back on
The controller is being paralleled to another controller that has different settings and/or a different charge algorithm.
Make sure all settings are the same and update firmware on all chargers to the latest version
The charger is configured to be controlled by a BMS, but it does not receive any control messages from a BMS. The charger stopped charging, as a safety precaution.
Check the connection between the charger and the BMS.
How to reset the charger, to de-couple it from the BMS
When the charger needs to operate in stand-alone mode again, not controlled by a BMS, it needs to be reset:
Note that (solar-)chargers automatically configure themselves to be BMS-controlled when they are connected to one; either direct or via a Color Control GX or Venus GX.
The charger detects multiple conflicting network sources trying to take control of the charger.
Applies to SmartSolar MPPTs and SmartSolar MPPTs VE.Can.
The typical reason for the error to show is that the charger is configured to operate in parallel using our wireless VE.Smart protocol; and at the same time it is part of an Energy Storage System (ESS). Or its used in an installation with an intelligent battery. In all those cases, the charger is being externally controlled (by ESS and/or intelligent battery), and should therefor not at the same time be configured for parallel operation.
Resolution: disable the parallel operation by connecting VictronConnect, going to settings, then “VE.Smart networking” and choose “Leave network”.
For SmartSolar MPPT VE.Can only, also make sure its not connected to a GX Device via both VE.Can and VE.Direct. Either disconnect the VE.CAN cable or the VE.Direct cable.
Once the conflict is resolved the error will disappear and the charger will resume normal operation, usually within a minute.
This error will reset after the CPU has cooled down. If the error persists, check the ambient temperature and check for obstructions near the air inlet and outlet holes of the charger cabinet. Check manual for mounting instructions with regard to cooling. If error persists the controller is probably faulty.
If the unit does not work and error 116 pops up as the active error the unit is faulty, contact your dealer for a replacement.
If the error is only present in the history data and the unit operates normally this error can be ignored safely. Explanation: when the units power up for the very first time in the factory, it does not have calibration data and an error 116 is logged. Obviously this should have been cleared, but in the beginning units left the factory with this message still in the history data.
SmartSolar models (not the BlueSolar models): upgrading to v1.4x firmware is a one-way trip, you cannot go back to an older firmware version once you upgrade to v1.4x. Reverting to older firmware gives error 116 (calibration data lost), this can be fixed by re-installing the v1.4x firmware.
The charger cannot read its configuration, and stopped.
This error will not auto-reset. To get it working again: