9. Error indication
Error nr | Description | Possible cause | Solution |
|---|---|---|---|
1 | battery temperature too high | Overcharging or fast charging | Check air flow near the battery Improve cooling of environment. The charger stops automatically and will resume once the battery has cooled down |
2 | battery voltage too high | Wiring mistake, or another charger is over charging | Check all charging equipment. Check cables and connections |
3, 4, 5 | temp. sense error | Wiring mistake or temperature sensor broken | Check the temperature sensor wiring and if that doesn’t help replace the temperature sensor |
6, 7, 8, 9 | voltage sense error | Wiring mistake | Check the voltage sensor wiring. |
17 | charger temperature too high | The heat generated by the charger cannot be removed | Check air flow of the cabinet. Improve cooling of environment. The charger stops automatically and will resume once the charger has cooled down. |
18 | Internal error | Contact your dealer | |
20 | charger bulk time expired | After 10 hours of bulk charging, the battery voltage has still not reached the absorption voltage. | Possible cell failure or higher charge current needed. |
24 | Fan failure | This error indicates that the fan is powered on but the circuit does not measure any current draw by the fan. Most likely the fan is either broken or obstructed. | Contact your dealer |
34 | Internal error | Contact your dealer | |
37 | No input voltage (only for the three output version) | Mains removed or ac-input fuse blown | Check mains availability and fuse. |
65 | charger disappeared during operation | One of the other chargers with which this charger was synchronizing has disappeared during operation | To clear the error, switch the charger off and back on. |
66 | Incompatible device | The charger is being paralleled to another charger that has different settings and/or a different charge algorithm | Make sure all settings are the same and update firmware on all chargers to the latest version. |
67 | BMS connection lost | Connection to the BMS lost | Check the VE.Can bus cabling. When the charger needs to operate in standalone mode again, go to the setup menu #31 (BMS Present) and set to N. |
113, 114 | Internal error | Contact your dealer | |
115 | Communication error | Check wiring and terminators | |
116, 117, 118 | Internal error | Contact your dealer | |
119 | Settings invalid | Restore defaults in the setup menu #62. |