Differences

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--- venus-os:remote_ve.bus_firmware_updates [2021-05-04 02:38] – [3.3 Second stage - converting and restoring configuration] guystewart
+++ venus-os:remote_ve.bus_firmware_updates [2023-06-23 09:33] – jpasop
@@ Line 12: / Line 12: @@
 There is no limitation on the type of system: single unit systems, parallel, split-phase, three-phase and also large systems of 6, 9 and more inverters can all be updated remotely using this feature.
+It is not required to keep your Victron equipment updated to the latest firmware version. Stable systems should be left with their current firmware. Firmware updates should only be done when it is recommended to fix an issue you are experiencing, or add a new feature that is required by the installation.
 ==== 1.2 Limitations and requirements ====
@@ Line 103: / Line 105: @@
 The settings template will need to be converted. It should be a .RVMS file in your download folder (it is saved during the update procedure). Open it by double clicking. If the VE.Bus tools are correctly installed, it will then open in VE.Bus System Configurator, and prompt you about the conversion.
-Save that converted file, then upload it to VRM.
+Close VEConfigure (X on upper right of the window), which will automatically prompt saving that converted file:
-This is done via the VRM Device List -> Remote VEConfigure menu -> 'Upload' the converted file.
+{{ :venus-os:veconfigure_save_remote_file.png?nolink&600 |}}
-This step will restore the charge voltage settings that were programmed prior to the firmware update.
+Now upload the converted file. On the VRM Portal, go to the Device List -> Remote VEConfigure menu -> 'Upload' the converted file.
+This step will restore the charge voltage and all other configuration settings as they were programmed prior to the firmware update.
 ===== 5. Error codes & trouble shooting =====
+=== Error 733 ===
+This error is generated by the updater logic on the GX device. It show the reason why a firmware update failed. The Error 733 message box will contain an error message with or without a code.
+The most common reasons are:
+^ Message ^ Description ^
+| vbdup failed with exit code 54  | Failed to start Update. The file has an incompatible version number. \\ Please update your Venus OS version to the latest version |
+| vbdup failed with exit code 123 | One or more firmware file(s) supplied do not match the connected device models. |
 === Error 1342 - Not updatable ===