venus-os:remote_ve.bus_firmware_updates
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venus-os:remote_ve.bus_firmware_updates [2021-04-07 11:56] – [5. Error codes & trouble shooting] iburger | venus-os:remote_ve.bus_firmware_updates [2023-04-29 22:29] – [3.3 Second stage - converting and restoring configuration] mvader | ||
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There is no limitation on the type of system: single unit systems, parallel, split-phase, | There is no limitation on the type of system: single unit systems, parallel, split-phase, | ||
+ | |||
+ | It is not required to keep your Victron equipment updated to the latest firmware version. Stable systems should be left with their current firmware. Firmware updates should only be done when it is recommended to fix an issue you are experiencing, | ||
==== 1.2 Limitations and requirements ==== | ==== 1.2 Limitations and requirements ==== | ||
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The latest version available on our website includes the necessary features. If you start VEConfigure or VE.Bus System Configurator while connected to the internet, it will automatically check and update itself when necessary. | The latest version available on our website includes the necessary features. If you start VEConfigure or VE.Bus System Configurator while connected to the internet, it will automatically check and update itself when necessary. | ||
- | Not having the latest | + | Not having the latest |
- | ===== 3. Procedure ===== | + | ===== 3. Step by Step Procedure |
The inverter/ | The inverter/ | ||
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{{vimeo> | {{vimeo> | ||
- | **First stage - retrieving current configuration & doing the update** | + | ==== 3.1 Checking installed version ==== |
+ | |||
+ | In the VRM Portal, go to the Device List page, and click the Firmware update button at the bottom of the page. The system will now search for connected devices and once completed show the result: | ||
+ | |||
+ | {{ : | ||
+ | |||
+ | ==== 3.2 First stage - retrieving current configuration & doing the update | ||
Once the command is given to update the firmware, this is what happens: | Once the command is given to update the firmware, this is what happens: | ||
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- The configuration is retrieved from the VE.Bus system. | - The configuration is retrieved from the VE.Bus system. | ||
- The inverter is switched off and its firmware is updated. In case the internet router is powered by the inverter, the connection to the installation will now be lost until the update is completed. This is OK: this mechanism has been designed to handle such installation. | - The inverter is switched off and its firmware is updated. In case the internet router is powered by the inverter, the connection to the installation will now be lost until the update is completed. This is OK: this mechanism has been designed to handle such installation. | ||
- | - After the firmware update is completed, the settings will have been reset to their defaults. | + | - After the firmware update is completed, the inverter is switched on again. The settings will have been reset to their defaults. |
- | Now, the inverter is on, on its default settings. In case the internet was lost, it will recover which might take a while to fully reconnect all systems. Once restored, the new settings template is retrieved from the system and will be available for download in your web browser. | + | Now, the inverter is powered up, configured with default settings. In case the internet was lost, it will recover which might take a while to fully reconnect all systems. Once restored, the new settings template is retrieved from the system and will be available for download in your web browser. |
- | **Second stage - converting and restoring configuration** | + | At this point, the web browser shows below message. Note the downloaded settings template on the lower right: |
- | Convert the settings template by opening it in VE.Bus System Configurator. Do make sure you have the latest version installed. | + | {{ : |
- | Next, upload | + | ==== 3.3 Second stage - converting and restoring configuration ==== |
+ | |||
+ | Make sure you have the latest version of the [[https:// | ||
+ | |||
+ | The settings template will need to be converted. It should be a .RVMS file in your download folder (it is saved during the update procedure). Open it by double clicking. If the VE.Bus tools are correctly installed, it will then open in VE.Bus System Configurator, | ||
+ | |||
+ | Close VEConfigure (X on upper right of the window), which will automatically prompt saving that converted file: | ||
+ | |||
+ | {{ : | ||
+ | |||
+ | Now upload the converted file. On the VRM Portal, go to the Device List -> Remote VEConfigure menu -> ' | ||
+ | |||
+ | This step will restore the charge | ||
===== 5. Error codes & trouble shooting ===== | ===== 5. Error codes & trouble shooting ===== | ||
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How to check if the CCGX is new enough, see FAQ Q2. | How to check if the CCGX is new enough, see FAQ Q2. | ||
+ | |||
+ | === VEConfigure tools File corrupt error === | ||
+ | |||
+ | Most likely you are opening the file in the wrong way: double click the file to open it. | ||
+ | |||
+ | Or, the installed version is too old. See above for minimum required VEConfigure / VE.Bus System Configurator tools version. | ||
=== mk2vsc-45 - Uploaded file does not contain settings data for the connected unit === | === mk2vsc-45 - Uploaded file does not contain settings data for the connected unit === | ||
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In case the internet outage is for another reason and/or takes too long, then this is what happens: | In case the internet outage is for another reason and/or takes too long, then this is what happens: | ||
- | The firmware update will complete without a problem. | + | The firmware update will complete without a problem. |
What **will** go wrong is the process in which the old settings are converted and then made available for upload to the system. | What **will** go wrong is the process in which the old settings are converted and then made available for upload to the system. | ||
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To recover, see FAQ Q3. | To recover, see FAQ Q3. | ||
+ | In case you're wondering how this can work without internet: thats because first the current configuration is retrieve from the system, then the new firmware file is being uploaded to the system. And only once thats done and checked for file integrity, the actual firmware update starts. | ||
==== Q2: How to see if a CCGX hardware version matches the required minimal version ==== | ==== Q2: How to see if a CCGX hardware version matches the required minimal version ==== | ||
venus-os/remote_ve.bus_firmware_updates.txt · Last modified: 2023-10-04 11:03 by sloges