community_guidelines
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community_guidelines [2019-03-16 03:47] – [When will new product X, Y or Z be available?] guystewart | community_guidelines [2019-05-26 19:07] – [When will new product X, Y or Z be available?] guy_stewart | ||
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This allows future users to find specific questions, and clear precise answers very quickly. | This allows future users to find specific questions, and clear precise answers very quickly. | ||
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+ | If you try to ask follow up questions in the same post, they are likely to be missed, because the original question appears as answered. | ||
==== Not really the place for System Design ==== | ==== Not really the place for System Design ==== | ||
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Please do not ask the community when products, updates or approvals will be ready or available. | Please do not ask the community when products, updates or approvals will be ready or available. | ||
- | New products are announced at various shows and on the Victron blog website. This is done when the specifications are quite certain, but before there is a good indication around supply dates. Delays can occur. | + | New products are announced at various shows and on the [[https:// |
- | Check the price list on our website. For soon-coming-but-not-yet-in-available products, it lists an indicative release date. Anything not listed in the price list yet is not progressed far enough for us to give out a date. So we will not comment on availability questions. | + | Check the [[https:// |
Approvals are often subject to testing and 3rd party organisations that operate on their own timeline. | Approvals are often subject to testing and 3rd party organisations that operate on their own timeline. | ||
Thanks for your interest and patience, we want to have these available too! | Thanks for your interest and patience, we want to have these available too! | ||
+ | ==== I want to speak to the Manager! ==== | ||
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+ | Sometimes there is a problem with the site, or your account, and you might need to speak to the Victron Community Manager. [[https:// | ||
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==== A Disclaimer ==== | ==== A Disclaimer ==== | ||
community_guidelines.txt · Last modified: 2019-06-07 16:35 by guy_stewart