community_guidelines
Differences
This shows you the differences between two versions of the page.
Both sides previous revisionPrevious revisionNext revision | Previous revisionNext revisionBoth sides next revision | ||
community_guidelines [2019-02-11 18:14] – [Read the Victron Support page, and follow the steps in order] john_r | community_guidelines [2019-03-16 03:47] – [When will new product X, Y or Z be available?] guystewart | ||
---|---|---|---|
Line 25: | Line 25: | ||
This allows future users to find specific questions, and clear precise answers very quickly. | This allows future users to find specific questions, and clear precise answers very quickly. | ||
- | ==== Not the place for System Design ==== | + | ==== Not really |
- | Long, multifaceted issues involving system design, multiple questions with very specific installation and nuanced details are not appropriate | + | Long, multifaceted issues involving system design, multiple |
+ | More complex enquires are best be directed [[https:// | ||
==== Constantly Improving Documentation ==== | ==== Constantly Improving Documentation ==== | ||
Line 65: | Line 66: | ||
==== When will new product X, Y or Z be available? ==== | ==== When will new product X, Y or Z be available? ==== | ||
- | Please do not ask the community when products, | + | Please do not ask the community when products, updates |
New products are announced at various shows and on the Victron blog website. This is done when the specifications are quite certain, but before there is a good indication around supply dates. Delays can occur. | New products are announced at various shows and on the Victron blog website. This is done when the specifications are quite certain, but before there is a good indication around supply dates. Delays can occur. | ||
Check the price list on our website. For soon-coming-but-not-yet-in-available products, it lists an indicative release date. Anything not listed in the price list yet is not progressed far enough for us to give out a date. So we will not comment on availability questions. | Check the price list on our website. For soon-coming-but-not-yet-in-available products, it lists an indicative release date. Anything not listed in the price list yet is not progressed far enough for us to give out a date. So we will not comment on availability questions. | ||
+ | |||
+ | Approvals are often subject to testing and 3rd party organisations that operate on their own timeline. | ||
Thanks for your interest and patience, we want to have these available too! | Thanks for your interest and patience, we want to have these available too! |
community_guidelines.txt · Last modified: 2019-06-07 16:35 by guy_stewart