Differences

This shows you the differences between two versions of the page.

--- community_guidelines [2019-01-10 14:39] – guy_stewart
+++ community_guidelines [2019-01-22 10:44] – external edit 127.0.0.1
@@ Line 13: / Line 13: @@
 You will need to provide some basic information before you can post a question.
-Try to limit the Subject and first line of each post to a single short question that is required to progress.
+Try to limit the Subject and first line of your post to a single, short, question.
-This can then be preceded by some background information to provide context, examples or attempts you have already made to address the issue; If you think it will help in answering.
+This can then be followed on by further background information to provide context, examples or attempts you have already made to address the issue; If you think it will help in answering.
 ==== One Question per post ====
-This community is intended to become a knowledge base. We want people to be able to quickly search for their question, and find the answer.
+This community is intended to become a knowledge base. We want people to be able to quickly search for their question, and find the answer. Ideally the answer is a link or reference to the precise Victron documentation.
 To help with this, if you have follow up questions that are different from the original, please create a new post. If we think that multiple different questions are being asked, we may ask you to split them up.
@@ Line 41: / Line 41: @@
 Please use an appropriate title when asking a new question.
 “No lights on 100/50 MPPT” is a good title. “URGENT HELP PLS!!!” is not. This helps those who have specific product knowledge find your question to answer, and also others who might have the same issue find it easily later.
+==== Editing Posts ====
+Occasionally Victron will edit questions and topics if we think it will help with clarity.
 ==== Helping Out ====
@@ Line 46: / Line 51: @@
 If you would like to help, there is a [[https://community.victronenergy.com/questions/unanswered.html|list of unanswered questions here]] and normally on the right hand side on desktop and down the bottom on mobile.
-==== Editing Posts ====
-Occasionally Victron will edit questions and topics if we think it will help with clarity.
 ==== Many Answers ====
@@ Line 66: / Line 68: @@
 Power systems are inherently complex systems with unknown elements outside of our control, Victron does not validate the information provided here, it is friendly suggestions offered in good faith and all electrical work should be supervised by a qualified technician.