vrm_portal:troubleshooting_ccgx_vrm_connectivity
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vrm_portal:troubleshooting_ccgx_vrm_connectivity [2019-01-22 10:16] – external edit 127.0.0.1 | vrm_portal:troubleshooting_ccgx_vrm_connectivity [2019-04-17 07:46] – guy_stewart | ||
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===== Step 2 - Verify that the CCGX has a valid IP address ===== | ===== Step 2 - Verify that the CCGX has a valid IP address ===== | ||
- | In the menu Settings → Ethernet or Settings → Wi-Fi, State should | + | In the menu Settings → Ethernet or Settings → Wi-Fi, |
+ | |||
+ | - State must be ‘Connected’ | ||
+ | - There must be an IP address, that does not start with 169. | ||
+ | - There must be a gateway | ||
+ | - There must be DNS servers | ||
{{: | {{: | ||
Line 69: | Line 74: | ||
====== Trouble shooting Remote Console on VRM ====== | ====== Trouble shooting Remote Console on VRM ====== | ||
+ | |||
The Remote Console on VRM feature allows full remote control of a CCGX, over the internet: | The Remote Console on VRM feature allows full remote control of a CCGX, over the internet: | ||
{{ : | {{ : | ||
- | After enabling the feature in the CCGX setting menu, setting or disabling the password, and then restarting the CCGX, a green button | + | After enabling the feature in the CCGX setting menu, setting or disabling the password, and then restarting the CCGX, a new Menu Option |
- | {{ : | + | {{ : |
Steps to take when it does not work: | Steps to take when it does not work: |
vrm_portal/troubleshooting_ccgx_vrm_connectivity.txt · Last modified: 2020-07-21 09:52 by mvader