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--- vrm_portal:troubleshooting_ccgx_vrm_connectivity [2019-01-22 10:16] – external edit 127.0.0.1
+++ vrm_portal:troubleshooting_ccgx_vrm_connectivity [2019-02-05 16:25] – [Step 2 - Verify that the CCGX has a valid IP address] mvader
@@ Line 19: / Line 19: @@
 ===== Step 2 - Verify that the CCGX has a valid IP address =====
-In the menu Settings → Ethernet or Settings → Wi-Fi, State should be ‘Connected’ and there should be an IP address that does not start with 169:
+In the menu Settings → Ethernet or Settings → Wi-Fi, check the following:
+  - State must be ‘Connected’
+  - There must be an IP address, that does not start with 169.
+  - There must be a gateway
+  - There must be DNS servers
 {{:drafts:troubleshooting_ccgx_vrm_connectivity_ethernet_menu.png?360,nolink }}