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vrm_portal:remote-firmware-update [2018-09-27 16:05] – [2.1 Requirements] marmourvrm_portal:remote-firmware-update [2021-06-07 01:31] – [2.6 Limitations] guystewart
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 ===== 1. Introduction ===== ===== 1. Introduction =====
  
-This manual describes how to remotely update firmware. This functionality requires the device to be updated connected to a Venus-device (CCGX, Venus GX, or other).+This manual describes how to remotely update firmware. This functionality requires the device to be updated connected to a [[venus-os:start|GX device]] (Cerbo GX, or other).
  
 Features: Features:
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   - Works with VE.Direct products: MPPT Solar Chargers, BMV Battery Monitor, Phoenix Inverters, and more.   - Works with VE.Direct products: MPPT Solar Chargers, BMV Battery Monitor, Phoenix Inverters, and more.
   - Works with VE.Can products: MPPT VE.Can Solar Chargers, Skylla-i, and more.   - Works with VE.Can products: MPPT VE.Can Solar Chargers, Skylla-i, and more.
 +
 +
 +
 +{{youtube>oKvUXLUK1aM?medium}}
  
 ===== 2. Details ===== ===== 2. Details =====
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   * Venus OS v2.17 or later   * Venus OS v2.17 or later
   * System must be connected to the internet and communicating to the [[https://vrm.victronenergy.com|VRM Portal]].   * System must be connected to the internet and communicating to the [[https://vrm.victronenergy.com|VRM Portal]].
-  * The ''Two way communication'' setting, which is on the Venus-device, must be enabled.+  * The ''Two way communication'' setting, which is on the [[venus-os:start|GX device]] menu -> Settings -> Services (or VRM online portal), must be enabled.
  
 ==== 2.2 Compatible products ==== ==== 2.2 Compatible products ====
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   - The new firmware file is first uploaded to the system.   - The new firmware file is first uploaded to the system.
-  - Once received and verified, the Venus-device starts updating the firmware of the connected device. This eliminates any problems that could be caused by an intermittent internet connection. In case the internet does break while performing the update, the system will continue with the firmware update.+  - Once received and verified, the [[venus-os:start|GX device]] starts updating the firmware of the connected device. This eliminates any problems that could be caused by an intermittent internet connection. In case the internet does break while performing the update, the system will continue with the firmware update.
  
 ==== 2.4 Where to find the firmware file? ==== ==== 2.4 Where to find the firmware file? ====
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 ==== 2.6 Limitations ===== ==== 2.6 Limitations =====
- 
-=== General === 
-Remotely changing settings currently only works for VE.Bus products: Multis, Quattros, and high power Inverters. For all other products, MPPT Solar Charge Controllers, BMV Battery Monitors, Skylla-i battery chargers and more, it is not possible to remotely change their configuration. 
  
 === MPPT Solar Chargers connected with VE.Direct === === MPPT Solar Chargers connected with VE.Direct ===
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 === VE.Bus Products (Multis, Quattros, high power Inverters) === === VE.Bus Products (Multis, Quattros, high power Inverters) ===
-Remotely updating firmware in VE.Bus products (Inverters, Multis and Quattros) is not possible and will also not become possible.+Specific instructions and limitations for updating VE.Bus products are [[venus-os:remote_ve.bus_firmware_updates|available here in the Remote VE.Bus firmware update manual]]
  
 === Lynx BMS Series === === Lynx BMS Series ===
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 Remote updating the Lynx Ion BMS 150A, 400A, 600A and 1000A model is possible. Notes: Remote updating the Lynx Ion BMS 150A, 400A, 600A and 1000A model is possible. Notes:
-  * The firmware library does not have the files. Download the file from [[https://professional.victronenergy.com|Victron Professional]] and use the option to self upload a file. +  * The firmware library does not always have the files. Download the file from [[https://professional.victronenergy.com|Victron Professional]] and use the option to self upload a file. 
-  * Make sure that the Venus-device is powered on the ''Aux-power output''. That is the only port that will remain powered during the firmware update process. All others (main contactor, and also Allow-to-charge and Allow-to-discharge signals) will disconnect; causing Multis and also loads to switch off. Once the update is completed, the Lynx BMS will restart and restore everything.+  * Make sure that the [[venus-os:start|GX device]] is powered on the ''Aux-power output''. That is the only port that will remain powered during the firmware update process. All others (main contactor, and also Allow-to-charge and Allow-to-discharge signals) will disconnect; causing Multis and also loads to switch off. Once the update is completed, the Lynx BMS will restart and restore everything
 +  * In case the update fails, it can be retried; just like all other products. But in case of the Lynx BMS, this has to be done within 5 minutes. Otherwise it will go to sleep mode and a push on the start button is required.
  
  
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 ===== 3. Step by step instructions ===== ===== 3. Step by step instructions =====
  
-==== Step 1. Go to Firmware updates on the VRM Portal ====+=== Step 1. Go to Firmware updates on the VRM Portal ===
  
 {{ :vrm_portal:vrm_fw_updates_list.png?direct&600 |}} {{ :vrm_portal:vrm_fw_updates_list.png?direct&600 |}}
  
-There, any device for which a new firmware version is available will show a green Update button. Press that button to initiate the update.+There, any device for which a new firmware version is available will show a green Update button. Press that button to initiate the update. N.B. the location for this facility has move to the bottom of the Device List, as per the earlier video.
  
-==== Step 2. Update process ====+=== Step 2. Update process ===
  
 {{ :vrm_portal:vrm_fw_update_updating.png?direct&600 |}} {{ :vrm_portal:vrm_fw_update_updating.png?direct&600 |}}
  
-==== Step 3. Finished ====+=== Step 3. Finished ===
  
 {{ :vrm_portal:vrm_fw_update_complete.png?direct&600 |}} {{ :vrm_portal:vrm_fw_update_complete.png?direct&600 |}}
  
 +===== 4. Uploading a firmware file ====
  
-===== 4Trouble shooting =====+In most situations the system will already have a firmware file available; no need to upload anything yourself. Sometimes however it is necessary to upload a file from your computer; and this chapter explains how that's done.
  
-=== Error  1341 Not updatable ===+First start with having the system list the updatable devices; the result will look like this:
  
-Typically shows when it is not a Victron product.+{{ :vrm_portal:vrm-list2.png?nolink }}
  
-=== Error 1342 Not updatable ===+Click the three dots  on the right of a line; the upload file button will show.
  
-Updatable not true as returned by the device/vup/dup.+Click that, select the file on your computer; and the rest of the procedure will continue as explained above. 
 + 
 +===== 5. Trouble shooting ===== 
 + 
 +=== Error  1341 Not updatable === 
 + 
 +Typically shows when it is not a Victron product.
  
 === Error 1343 Not updatable: Blacklisted === === Error 1343 Not updatable: Blacklisted ===
  
 See limitations chapter above. The product you are trying to update cannot be updated remotely. See limitations chapter above. The product you are trying to update cannot be updated remotely.
vrm_portal/remote-firmware-update.txt · Last modified: 2021-09-14 16:20 by mvader

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