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vrm_portal:getting_started [2019-05-23 16:40] guy_stewartvrm_portal:getting_started [2022-12-21 03:28] (current) – [Getting started with VRM] guy_stewart
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 ====== Getting started with VRM ====== ====== Getting started with VRM ======
  
-There are two separate steps that need to be taken. First, you need to create a VRM user account. And after that the installation, needs to be paired with that user account. It is possible to pair one installation to multiple user accounts.+To connect your system to the VRM Portal, there are two separate steps that need to be taken. First, you need to create a VRM user account. And then secondly, the installation, needs to be paired with that user account. 
 + 
 +A single user can have access to several installations, and it is also possible that each installation can have several linked users
  
 ===== Requirements ===== ===== Requirements =====
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   - A computer connected to the Internet   - A computer connected to the Internet
   - The VRM Portal ID, which uniquely identifies your system.   - The VRM Portal ID, which uniquely identifies your system.
-      - Color Control GX: the VRM Portal ID can be found in the menu Settings → VRM Logger. It looks like this: be300d83ff04. For more information, see [[:vrm_portal:troubleshooting_ccgx_vrm_connectivity|Troubleshooting VRM Portal Connectivity for a CCGX]]. +      - GX device menu (Cerbo GX with GX touch display): the VRM Portal ID can be found in the menu Settings → VRM Logger. It looks like this: be300d83ff04. For more information, see [[:vrm_portal:troubleshooting_ccgx_vrm_connectivity|Troubleshooting VRM Portal Connectivity for a CCGX]]. 
-      - Venus GX: the VRM Portal ID is printed on a label on the side. For more information, see [[:vrm_portal:troubleshooting_ccgx_vrm_connectivity|Troubleshooting VRM Portal Connectivity for a CCGX]].+      - Venus GX & Cerbo GX: the VRM Portal ID is printed on a label on the side. For more information, see [[:vrm_portal:troubleshooting_ccgx_vrm_connectivity|Troubleshooting VRM Portal Connectivity for a CCGX]].
       - [[https://www.victronenergy.com/live/venus-os:start|A GX Device]]        - [[https://www.victronenergy.com/live/venus-os:start|A GX Device]] 
       - VGR, VGR2 and VER: the VRM Portal ID is the IMEI number. It is written on a label on the back of the modem, and on a label on the outside of the carton. It can also be requested by sending a text message to the modem with the command 'GSM'. For more information, see [[https://www.victronenergy.com/upload/documents/Manual-Troubleshooting-VGR-connectivity-EN.pdf|Troubleshooting VRM Portal Connectivity for a VGR]].       - VGR, VGR2 and VER: the VRM Portal ID is the IMEI number. It is written on a label on the back of the modem, and on a label on the outside of the carton. It can also be requested by sending a text message to the modem with the command 'GSM'. For more information, see [[https://www.victronenergy.com/upload/documents/Manual-Troubleshooting-VGR-connectivity-EN.pdf|Troubleshooting VRM Portal Connectivity for a VGR]].
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 The system needs to have had a successful connection to the VRM Portal, before adding the installation to your user account on the VRM Portal. The system needs to have had a successful connection to the VRM Portal, before adding the installation to your user account on the VRM Portal.
  
-Note: it is recommended, especially when working with SIM cards, to first configure and test the internet connection in your office, before installing it on location. It is not necessary to connect any equipment, such as a Multi or BMV battery monitor: applying power to a stand-alone Color Control or Victron Global Remote will do, as they also connect to the VRM Portal when there are no products connected.+Note: it is recommended, especially when working with SIM cards, to first configure and test the internet connection in your office, before installing it on location. It is not necessary to connect any equipment, such as a Multi or BMV battery monitor: applying power to a stand-alone GX device or Victron Global Remote will do, as they also connect to the VRM Portal when there are no products connected.
  
 ===== Step 1. Create a user account ===== ===== Step 1. Create a user account =====
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 4. You will now receive a confirmation email with a link to activate your account. 4. You will now receive a confirmation email with a link to activate your account.
  
-Account creation is now finished, click add installation to continue pairing installation to this user account.+Account creation is now finished, click add installation to continue pairing an installation to this user account.
  
 ===== Step 2. Add an installation to the user account ===== ===== Step 2. Add an installation to the user account =====
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 Adding an installation is only possible __after__ the VRM Portal has received the first data transmission of your system. Adding an installation is only possible __after__ the VRM Portal has received the first data transmission of your system.
  
-Steps to add installation:+Steps to add an installation:
  
 1. Select the product you want to add. 1. Select the product you want to add.
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 {{  :vrm_portal:started-3.png?nolink&  }} {{  :vrm_portal:started-3.png?nolink&  }}
  
-2. Enter the IMEI or MAC Address number for one of the VGR, VER or CCGX products.+2. Enter the IMEI or MAC Address number for one of the VGR, VER or GX device products.
  
 {{  :vrm_portal:started-4.png?nolink&  }} {{  :vrm_portal:started-4.png?nolink&  }}
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 {{:vrm_portal:started-5.png?nolink&}} {{:vrm_portal:started-5.png?nolink&}}
  
-5. Once more than one installation is linked to your VRM user account, you will see all of them on a map. When multiple installation are close together, they will be grouped into one balloon. The color of the balloon will be red when one or more installation grouped in that balloon has a problem.+5. Once more than one installation is linked to your VRM user account, you will see all of them on a map. When multiple installations are close together, they will be grouped into one balloon. The colour of the balloon will be red when one or more installation grouped in that balloon has a problem.
  
 {{  :vrm_portal:started-6.png?nolink&  }} {{  :vrm_portal:started-6.png?nolink&  }}
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   * Set the location of the installation by dragging the cursor to the right place. This automatically sets the timezone that is used for all x-axes on the graphs as well.   * Set the location of the installation by dragging the cursor to the right place. This automatically sets the timezone that is used for all x-axes on the graphs as well.
  
-**Users**+==== Users ====
  
   * Configure which users are admin and which not. Admins can change settings on all installations for which they have admin rights.   * Configure which users are admin and which not. Admins can change settings on all installations for which they have admin rights.
   * Invite new users to this installation.   * Invite new users to this installation.
 +
 +{{:vrm_portal:vrm-users.jpg|}}
  
 **Alarm rules** **Alarm rules**
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   * Do not forget to install the VRM app on your phone. It is available for free in both the Apple store and the Google Play store for Android. For Android, it is also possible to download the APK files on our [[https://www.victronenergy.com/support-and-downloads/software|software and downloads page]]. {{  :vrm_portal:started-8.png?direct&  }}   * Do not forget to install the VRM app on your phone. It is available for free in both the Apple store and the Google Play store for Android. For Android, it is also possible to download the APK files on our [[https://www.victronenergy.com/support-and-downloads/software|software and downloads page]]. {{  :vrm_portal:started-8.png?direct&  }}
-  * See the [[:vrm_portal:faq|VRM Portal - Frequently asked questions]] section for more information. 
-  * [[:vrm_portal:vrm_world|VRM World]] 
-  * We maintain a [[:vrm_portal:change_log|change log for VRM]] 
- 
- 
-===== Increased security when logging into your VRM installation ===== 
-See [[https://www.victronenergy.com/live/vrm_portal:two-step-verification]] 
- 
  
-===== DISQUS ===== 
-~~DISQUS~~ 
  
vrm_portal/getting_started.1558622444.txt.gz · Last modified: 2019-05-23 16:40 by guy_stewart

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