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vrm_portal:getting_started [2019-01-22 10:16] – external edit 127.0.0.1vrm_portal:getting_started [2019-09-19 16:58] – [Step 2. Add an installation to the user account] marmour
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 ====== Getting started with VRM ====== ====== Getting started with VRM ======
  
-There are two separate steps that need to be taken. First, you need to create a VRM user account. And after that the installation, needs to be paired with that user account. It is possible to pair one installation to multiple user accounts.+To connect your system to the VRM Portal, there are two separate steps that need to be taken. First, you need to create a VRM user account. And then secondly, the installation, needs to be paired with that user account. 
 + 
 +It is possible to pair one installation to multiple user accounts. And also it's possible to have multiple users connected to the same installation.
  
 ===== Requirements ===== ===== Requirements =====
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       - Color Control GX: the VRM Portal ID can be found in the menu Settings → VRM Logger. It looks like this: be300d83ff04. For more information, see [[:vrm_portal:troubleshooting_ccgx_vrm_connectivity|Troubleshooting VRM Portal Connectivity for a CCGX]].       - Color Control GX: the VRM Portal ID can be found in the menu Settings → VRM Logger. It looks like this: be300d83ff04. For more information, see [[:vrm_portal:troubleshooting_ccgx_vrm_connectivity|Troubleshooting VRM Portal Connectivity for a CCGX]].
       - Venus GX: the VRM Portal ID is printed on a label on the side. For more information, see [[:vrm_portal:troubleshooting_ccgx_vrm_connectivity|Troubleshooting VRM Portal Connectivity for a CCGX]].       - Venus GX: the VRM Portal ID is printed on a label on the side. For more information, see [[:vrm_portal:troubleshooting_ccgx_vrm_connectivity|Troubleshooting VRM Portal Connectivity for a CCGX]].
 +      - [[https://www.victronenergy.com/live/venus-os:start|A GX Device]] 
       - VGR, VGR2 and VER: the VRM Portal ID is the IMEI number. It is written on a label on the back of the modem, and on a label on the outside of the carton. It can also be requested by sending a text message to the modem with the command 'GSM'. For more information, see [[https://www.victronenergy.com/upload/documents/Manual-Troubleshooting-VGR-connectivity-EN.pdf|Troubleshooting VRM Portal Connectivity for a VGR]].       - VGR, VGR2 and VER: the VRM Portal ID is the IMEI number. It is written on a label on the back of the modem, and on a label on the outside of the carton. It can also be requested by sending a text message to the modem with the command 'GSM'. For more information, see [[https://www.victronenergy.com/upload/documents/Manual-Troubleshooting-VGR-connectivity-EN.pdf|Troubleshooting VRM Portal Connectivity for a VGR]].
 +      - [[https://www.victronenergy.com/panel-systems-remote-monitoring/ve-direct-lorawan|LoRaWan Device]]
  
 The system needs to have had a successful connection to the VRM Portal, before adding the installation to your user account on the VRM Portal. The system needs to have had a successful connection to the VRM Portal, before adding the installation to your user account on the VRM Portal.
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 4. You will now receive a confirmation email with a link to activate your account. 4. You will now receive a confirmation email with a link to activate your account.
  
-Account creation is now finished, click add installation to continue pairing installation to this user account.+Account creation is now finished, click add installation to continue pairing an installation to this user account.
  
 ===== Step 2. Add an installation to the user account ===== ===== Step 2. Add an installation to the user account =====
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 Adding an installation is only possible __after__ the VRM Portal has received the first data transmission of your system. Adding an installation is only possible __after__ the VRM Portal has received the first data transmission of your system.
  
-Steps to add installation:+Steps to add an installation:
  
 1. Select the product you want to add. 1. Select the product you want to add.
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 {{:vrm_portal:started-5.png?nolink&}} {{:vrm_portal:started-5.png?nolink&}}
  
-5. Once more than one installation is linked to your VRM user account, you will see all of them on a map. When multiple installation are close together, they will be grouped into one balloon. The color of the balloon will be red when one or more installation grouped in that balloon has a problem.+5. Once more than one installation is linked to your VRM user account, you will see all of them on a map. When multiple installations are close together, they will be grouped into one balloon. The colour of the balloon will be red when one or more installation grouped in that balloon has a problem.
  
 {{  :vrm_portal:started-6.png?nolink&  }} {{  :vrm_portal:started-6.png?nolink&  }}
vrm_portal/getting_started.txt · Last modified: 2022-12-21 03:28 by guy_stewart

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