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vrm_portal:alarms [2018-02-14 08:29] – [2.1 Parameters being watched by the Automatic alarm monitor] mvadervrm_portal:alarms [2023-09-01 18:00] (current) mvader
Line 37: Line 37:
   * Low battery alarm   * Low battery alarm
   * Overload alarm   * Overload alarm
 +  * AC Input phase rotation (for three phase systems)
  
 === 2.1.2 BMV, Lynx Shunt VE.Can and other batteries=== === 2.1.2 BMV, Lynx Shunt VE.Can and other batteries===
Line 54: Line 55:
   * High charge current alarm   * High charge current alarm
   * High discharge current alarm   * High discharge current alarm
-  * Cell Imbalance alarm +  * Cell imbalance alarm 
-  * Internal error alarm+  * Internal failure alarm
  
 === 2.1.3 Solar charger === === 2.1.3 Solar charger ===
Line 79: Line 80:
   * Error code   * Error code
   * Error   * Error
 +
 +=== 2.1.6 Venus devices ===
 +
 +  * Digital input
 +
 +=== 2.1.7 Generator start/stop ===
 +
 +  * Generator not detected at AC-input. See [[ccgx:generator_start_stop|]] for details
 ===== 3. User configurable alarms ===== ===== 3. User configurable alarms =====
  
-Advanced rules, including hysteresis can be configured for all parameters available in the VRM database.+Advanced rules, including hysteresis can be configured for [[https://vrmapi.victronenergy.com/v2/docs?page=attributes|all parameters available]] in the VRM database.
  
 +{{:vrm_portal:vrm_alarm_rules.png?direct&400|}}
 ==== 3.1 How to properly configure high, low and their hysteresis ==== ==== 3.1 How to properly configure high, low and their hysteresis ====
  
Line 127: Line 137:
 {{ :vrm_portal:screen_shot_2017-01-24_at_09.43.45.png?nolink |}} {{ :vrm_portal:screen_shot_2017-01-24_at_09.43.45.png?nolink |}}
  
-~~DISQUS~~+ 
 +===== 6. VRM Error messages ===== 
 + 
 +==== Data from unauthenticated device has been received ==== 
 + 
 +When transmitting data to the VRM Portal, the device sending the data needs to authenticate itself against VRM. It does this using VRM Authentication tokens. 
 + 
 +If either one of those tokens does not match the ones stored in the VRM back-end, then the transmitted data is rejected by VRM, and an error message is shown on the VRM portal. The error message looks like this: 
 + 
 +{{ :vrm_portal:unauthenticated.png?nolink&600 |}} 
 + 
 +These are the causes: 
 + 
 +  - GX device has been reset to factory defaults, using the venus-data.tgz file as instructed in the manuals. For older GX devices, CCGX, Venus GX, Octo GX, and also older batches of Cerbo GX as well as older batches of MP-II GX and ES-II GX, this will lead to this error message on VRM. 
 +  - Hacker trying to send false data to VRM. 
 +  - GX device storage corruption (data partition). 
 +  - RaspberryPi that has a new sdcard or is re-imaged. 
 + 
 +For "1. GX device factory reset" as well as for "4. RaspberryPi", the solution is to reset the tokens, using the Reset Tokens button in General -> Settings. 
 + 
 +It is thereafter not needed to restart the GX device. 
 + 
 +If that does not resolve it, contact your Victron dealer.
  
vrm_portal/alarms.1518593343.txt.gz · Last modified: 2018-02-14 08:29 by mvader

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