Differences

This shows you the differences between two versions of the page.

--- victronconnect:start [2020-07-22 12:14] – [11.2 Bluetooth connection issues on Android] thiemovanengelen
+++ victronconnect:start [2020-08-22 23:33] – [10.8 Troubleshooting and FAQ] nlakatos
@@ Line 899: / Line 899: @@
 == VictronConnect Remote troubleshooting ==
-VictronConnect will report errors encountered during communication attempts with VRM in a message box with an error code. The code can have one of the following value:
+VictronConnect will report errors encountered during communication attempts with VRM in a message box with an error code (e.g. #R999, or #V2). The numeric part of the code can have one of the following value:
 ^Error ^Description^
-|-100 | Call to retrieve a list of child devices expired (60 seconds). The most common cause is a bad internet connection. |
+|999 | Call to retrieve a list of child devices expired (60 seconds). The most common cause is a bad internet connection. |
 | 1   | No link to VRM can be established. Check if the internet is present and try again. |
-| 2   | VRM encountered temporary difficulties. Try again in a while. |
+| 2   | VRM encountered temporary difficulties. Try again in a while. It could also indicate issues with your credentials. |
 | 5   | The local system ran out of resources. Free some system resources and try again. |
 | 8   | An error occurred with the network (e.g., the network cable was accidentally plugged out). |