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victronconnect:start [2020-06-30 11:39] tabreuvictronconnect:start [2020-07-01 15:24] – [9.2 Updating to a self-supplied firmware file] evandromr
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 ==== 3.1 Bluetooth Smart - Pairing and Connecting ==== ==== 3.1 Bluetooth Smart - Pairing and Connecting ====
  
-To connect to your Victron product, over Bluetooth, always connect from within VictronConnect. Do not connect from the device's system menu because VictronConnect will not find your Victron product.+To connect to your Victron product, over Bluetooth, always connect from within VictronConnect. Do not connect from the phone's system menu because VictronConnect will not find your Victron product.
  
 Here is how to connect: Here is how to connect:
  
-  - Enable the Bluetooth on your phone, tablet or laptop (device).+  - Enable the Bluetooth on your phone.
   - Open VictronConnect, and scan:   - Open VictronConnect, and scan:
     - On a phone or tablet, pull down the screen, or tap the refresh button to initiate a scan.     - On a phone or tablet, pull down the screen, or tap the refresh button to initiate a scan.
     - On a computer or laptop: click the "Scan or Refresh" button on the left.     - On a computer or laptop: click the "Scan or Refresh" button on the left.
-  - The first time you attempt to connect the phone will ask to pair with the device. Enter the pin code. The default pin code is 000000 +  - The first time you attempt to connect the phone will ask to pair with the Victron product. Enter the PIN code. The default PIN code is 000000 
-  - Connection is complete.+  - The connection is complete.
  
-If connection was not successful please refer to section [[#9._Troubleshooting|9. Troubleshooting]] below.+If the connection was not successful please refer to section [[#9._Troubleshooting|9. Troubleshooting]] below.
  
 ==== 3.2 Bluetooth Smart - Changing the PIN code ==== ==== 3.2 Bluetooth Smart - Changing the PIN code ====
  
-To prevent unauthorised connections to your device we recommend you change the PIN code. Avoid using obvious PIN codes such as 111111 or 123456.+To prevent unauthorised connections to your Victron product we recommend you change the PIN code. Avoid using obvious PIN codes such as 111111 or 123456.
  
-To change the PIN code, first complete your connection. Then go to the **Product info** page. To access that page, click the button on the upper right. For some products it will be the settings icon: {{:ve.direct:wrench.png?nolink|}}. After opening that menu press {{:victronconnect:vc4_ic_more.png?nolink|}}, and click **Product info**.+To change the PIN code, firstcomplete your connection. Then go to the **Product info** page. To access that page, click the button on the upper right. For some productsit will be the settings icon: {{:ve.direct:wrench.png?nolink|}}. After opening that menu press {{:victronconnect:vc4_ic_more.png?nolink|}}, and click **Product info**.
  
 For other products you'll find the {{:victronconnect:vc4_ic_info.png?nolink|}} button on the upper right, which takes you straight to the Product info page. For other products you'll find the {{:victronconnect:vc4_ic_info.png?nolink|}} button on the upper right, which takes you straight to the Product info page.
  
-On this page, select the change pin code button.+On this page, select the change PIN code button.
  
-Note that after changing the pin code, all other phones, tablets, and laptops connected to the Victron product need to have their pairing information refreshed; and first, the old pairing information needs to be removed. See [[#3.4 Bluetooth Smart - Removing from the list of paired devices | section 3.4]] to learn how to remove the pairing information.+Note that after changing the PIN code, all other phones connected to the Victron product need to have their pairing information refreshed; and first, the old pairing information needs to be removed. See [[#3.4 Bluetooth Smart - Removing from the list of paired devices | section 3.4]] to learn how to remove the pairing information.
  
 ==== 3.3 Bluetooth Smart - Resetting the PIN code ==== ==== 3.3 Bluetooth Smart - Resetting the PIN code ====
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 ==== 3.4 Bluetooth Smart - Removing from the list of paired devices ==== ==== 3.4 Bluetooth Smart - Removing from the list of paired devices ====
  
-You may want or need to remove a product from the list of Bluetooth paired devices on your phone/tablet/laptop. For example, if the PIN code of your product has been changed on a different device.+You may want or need to remove a product from the list of Bluetooth paired devices on your phone. For example, if the PIN code of your product has been changed on a different phone.
  
-To remove the pairing information you will need to go to your device's Bluetooth settings. Watch the videos below to learn how to remove the pairing information from iOS and Android devices:+To remove the pairing information you will need to go to your phone's Bluetooth settings. Watch the videos below to learn how to remove the pairing information from iOS and Android devices:
  
 === Remove Bluetooth pairing on iOS devices: === === Remove Bluetooth pairing on iOS devices: ===
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 VictronConnect requires Windows 7, Windows 8 or Windows 10. For older Windows versions, XP and Vista, check our [[victronconnect:start#archive_of_previous_versions|archive of previous versions]]. VictronConnect requires Windows 7, Windows 8 or Windows 10. For older Windows versions, XP and Vista, check our [[victronconnect:start#archive_of_previous_versions|archive of previous versions]].
  
-Note that on Windows, VictronConnect cannot use Bluetooth Smart to connect to a product. Other connection methods, is USB, or LAN and WiFi do work properly.+Note that on Windows, VictronConnect cannot use Bluetooth Smart to connect to a product. Other connection methods, such as USB, or LAN and WiFi do work properly.
  
 ==== 4.2 macOS X === ==== 4.2 macOS X ===
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 Android 5 devices with a 64bit CPU will experience a crash at startup due to an issue in the libraries we use to develop VictronConnect. This is not expected to be fixed. A workaround for this issue is to manually install the VictronConnect APK that can be downloaded in the [[https://www.victronenergy.com/support-and-downloads/software#victronconnect-app|software section]]. Android 5 devices with a 64bit CPU will experience a crash at startup due to an issue in the libraries we use to develop VictronConnect. This is not expected to be fixed. A workaround for this issue is to manually install the VictronConnect APK that can be downloaded in the [[https://www.victronenergy.com/support-and-downloads/software#victronconnect-app|software section]].
  
-The pairing does not work on some devices running Android 5. The pin code popup does not appear, or it appears without a text field to enter the PIN code. If you have this situation on your device, the phone/tablet might report that it has been paired with the Victron product - but it has not.+The pairing does not work on some phones running Android 5. The PIN code popup does not appear, or it appears without a text field to enter the PIN code. If you have this situationyour phone might report that it has been paired with the Victron product - but it has not.
  
-Unfortunately this is a bug in Android over which we have no control, and are therefore unable to fix.+Unfortunatelythis is a bug in Android over which we have no control, and are therefore unable to fix.
  
 Devices where we have seen this issue are: Devices where we have seen this issue are:
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 === Why is Access to location services required? === === Why is Access to location services required? ===
  
-Android 5 and later requires access permission for VictronConnect to the (coarse) location services. Otherwise it can not scan for the Bluetooth devices.+Android 5 and later requires access permission for VictronConnect to the (coarse) location services. Otherwise it can not scan for the Bluetooth products.
  
 Besides permitting access to its data, the location services also need to be enabled in many (but not all) cases. Besides permitting access to its data, the location services also need to be enabled in many (but not all) cases.
  
-Note that after enabling location services, the GPS itself, can be switched off again: the Android location services are more than GPS. Bluetooth, and WiFi-, scan results can technically also be used to approximate the devices location; hence these requirements. +Note that after enabling location services, the GPS itself, can be switched off again: the Android location services are more than GPS. Bluetooth, and WiFi-, scan results can technically also be used to approximate the phone'location; hence these requirements. 
  
-Despite above, you can be sure that Victron is not interested in, nor tracking your location.+Despite the above, you can be sure that Victron is not interested in, nor tracking your location.
  
-Being sensitive to privacy issues at Victron ourselves, we are not happy with this requirement. But there is nothing we can do about it unfortunately. More information about why its needed to enable the location services is [[https://goo.gl/YGHqwU|here]].+Being sensitive to privacy issues at Victron ourselves, we are not happy with this requirement. But there is nothing we can do about itunfortunately. More information about why it is needed to enable the location services is [[https://goo.gl/YGHqwU|here]].
  
 === List of known non-compatible Android devices === === List of known non-compatible Android devices ===
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 Google Nexus 6P; LG G4; Sony Xperia Z5; HTC One M9; HTC One S9; OnePlus 3T; Asus Zenfone 2; Samsung Galaxy S5; Samsung Galaxy S5 mini; Samsung Galaxy S7; Samsung Galaxy S8; Samsung Galaxy Tab E 9.6. Google Nexus 6P; LG G4; Sony Xperia Z5; HTC One M9; HTC One S9; OnePlus 3T; Asus Zenfone 2; Samsung Galaxy S5; Samsung Galaxy S5 mini; Samsung Galaxy S7; Samsung Galaxy S8; Samsung Galaxy Tab E 9.6.
  
-*Assumes the device runs the latest firmware released by the manufacturer.+*Assumes the phone runs the latest firmware released by the manufacturer.
 ==== 4.4 Apple iOS iPhones and iPads === ==== 4.4 Apple iOS iPhones and iPads ===
 VictronConnect works on the following iPhones and iPads running iOS 11 or later: VictronConnect works on the following iPhones and iPads running iOS 11 or later:
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 ==== 4.6 Archive of previous versions ==== ==== 4.6 Archive of previous versions ====
  
-It would be nice to forever support all existing versions of Android, iOS, Windows and other systems. But unfortunately its impossible to do so. Therefore, now and then, a new release of VictronConnect doesn't work any more on your device; whereas the previous version worked perfectly.+It would be nice to forever support all existing versions of Android, iOS, Windowsand other systems. But unfortunately, it is impossible to do so. Therefore, now and then, a new release of VictronConnect doesn't work anymore on your device; whereas the previous version worked perfectly.
  
-In such situation, we recommend to update your phone/laptop to the latest OS. For situations where that is not possible we make these older versions available:+In such situation, we recommend updating your phone to the latest OS. For situations where that is not possible we make these older versions available:
  
-**Warning:** These versions are no longer supported or recommended to use by Victron, only use it as a last resort if you don't have access to a compatible device with the latest VictronConnect release version. Under the download link find the last available VictronConnect version that still works on those older operating systems.+**Warning:** These versions are no longer supported or recommended to use by Victron, only use it as a last resort if you don't have access to a compatible phone with the latest VictronConnect release version. Under the download link find the last available VictronConnect version that still works on those older operating systems.
  
 |**OS Version** | **Download link** | |**OS Version** | **Download link** |
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 **Device list**\\ **Device list**\\
  
-LOCAL - This page shows all the Victron products that have been discovered by your device, and to which a connection can be made. Click on the desired product.+LOCAL - This page shows all the Victron products that have been discovered by your phone, and to which a connection can be made. Click on the desired product.
  
 {{:victronconnect:vc520_iphone_discovery.png?direct&175|VictronConnect - Device List - LOCAL}} {{:victronconnect:vc520_iphone_discovery.png?direct&175|VictronConnect - Device List - LOCAL}}
  
-VRM - This page will show a GX device if it is connected to your VRM account.+VRM - This page will show a GX product if it is connected to your VRM account.
  
 {{:victronconnect:vc520_iphone_discovery_vrm.png?direct&175|VictronConnect - Device List - VRM}} {{:victronconnect:vc520_iphone_discovery_vrm.png?direct&175|VictronConnect - Device List - VRM}}
  
 **Battery Monitor pages**:\\ **Battery Monitor pages**:\\
-Clicking on 'Battery Monitor' will show the current state of chargeand allows you to toggle between screens showing more detailed information concerning the current battery STATUS, and HISTORY data. +Clicking on 'Battery Monitor' will show the current state of chargeand allows you to toggle between screens showing more detailed information concerning the current battery STATUS, and HISTORY data. 
   *To access 'Settings' click on the cog icon {{:ve.direct:wrench.png?nolink|}} at the top right of the screen.   *To access 'Settings' click on the cog icon {{:ve.direct:wrench.png?nolink|}} at the top right of the screen.
 From 'Settings' you can change the data concerning your battery storage; set alarms and relays;  change charging parameters; tailor the appearance and quantity of data displayed and set up or join an existing VE.Smart network. From 'Settings' you can change the data concerning your battery storage; set alarms and relays;  change charging parameters; tailor the appearance and quantity of data displayed and set up or join an existing VE.Smart network.
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 Clicking on your Solar Charge Controller product allows you to view the current charging status.  Clicking on your Solar Charge Controller product allows you to view the current charging status. 
   *To access 'Settings' click on the cog icon {{:ve.direct:wrench.png?nolink|}} at the top right of the screen.   *To access 'Settings' click on the cog icon {{:ve.direct:wrench.png?nolink|}} at the top right of the screen.
-'Settings' will allow access to the extensive range of functions available on your solar charge controller, includingprogramming the charge settings; initiating relays which are triggered by solar time, or by voltage parameters; together with comprehensive history analysis.+'Settings' will allow access to the extensive range of functions available on your solar charge controller, including programming the charge settings; initiating relays which are triggered by solar time, or by voltage parameters; together with comprehensive historical analysis.
  
 For a full explanation of the Solar Charge Controller options follow [[https://www.victronenergy.com/live/victronconnect:mppt-solarchargers|this link]]. For a full explanation of the Solar Charge Controller options follow [[https://www.victronenergy.com/live/victronconnect:mppt-solarchargers|this link]].
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 **Phoenix Inverter pages**\\ **Phoenix Inverter pages**\\
-Clicking on the Phoenix Inverter allows you to view dynamic data such as power-draw of connected loads; a power bar will show how hard your inverter is workingand you will find information such as battery voltage etc. +Clicking on the Phoenix Inverter allows you to view dynamic data such as power-draw of connected loads; a power bar will show how hard your inverter is workingand you will find information such as battery voltageetc. 
   *To access 'Settings' click on the cog icon {{:ve.direct:wrench.png?nolink|}} at the top right of the screen.   *To access 'Settings' click on the cog icon {{:ve.direct:wrench.png?nolink|}} at the top right of the screen.
-'Settings' will allow you to set output voltages/frequency; set low voltage shut-downs, and restarts - together with their alarms; set a dynamic cut-off - based on load; together with other setting about which more information can be found [[https://www.victronenergy.com/live/ve.direct:phoenix-inverters-dynamic-cutoff|here]].+'Settings' will allow you to set output voltages/frequency; set low voltage shut-downs, and restarts - together with their alarms; set a dynamic cut-off - based on load; together with other settings about which more information can be found [[https://www.victronenergy.com/live/ve.direct:phoenix-inverters-dynamic-cutoff|here]].
  
 {{:victronconnect:vc5_iphone_phoenix_livedata.png?direct&175| VictronConnect - Phoenix inverter}} {{:victronconnect:vc5_iphone_phoenix_livedata.png?direct&175| VictronConnect - Phoenix inverter}}
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 **Blue Smart IP65 charger pages**\\ **Blue Smart IP65 charger pages**\\
-The Blue Smart IP65 battery charger comes with Bluetooth already built in. When the Blue Smart charger is powered-up it will be discoverable using the VictronConnect app on your device. (Except Windows PC - See **3.1 Windows PC**, above). +The Blue Smart IP65 battery charger comes with Bluetooth already built-in. When the Blue Smart charger is powered-up it will be discoverable using the VictronConnect app on your phone. (Except Windows PC - See **3.1 Windows PC**, above). 
  
-The 'home' page shows information about the battery voltage, charge current, and where your battery is in the charging-cycle. +The 'home' page shows information about the battery voltage, charge current, and where your battery is in the charging cycle. 
  
   *To access 'Settings' click on the cog icon {{:ve.direct:wrench.png?nolink|}} at the top right of the screen.   *To access 'Settings' click on the cog icon {{:ve.direct:wrench.png?nolink|}} at the top right of the screen.
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 **Lithium Batteries Smart**\\ **Lithium Batteries Smart**\\
-Lithium Batteries Smart have Bluetooth built-in. Clicking on the Lithium battery from the Device list will allow you to view live data about the battery status, voltage and temperature. You will also see the voltage of each cell - which is an essential guide to battery health.+Lithium Batteries Smart have Bluetooth built-in. Clicking on the Lithium battery from the Device list will allow you to view live data about the battery status, voltageand temperature. You will also see the voltage of each cell - which is an essential guide to battery health.
   *To access 'Settings' click on the cog icon {{:ve.direct:wrench.png?nolink|}} at the top right of the screen.   *To access 'Settings' click on the cog icon {{:ve.direct:wrench.png?nolink|}} at the top right of the screen.
 From 'Settings' you can change discharge and temperature parameters. From 'Settings' you can change discharge and temperature parameters.
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 **Windows**\\ **Windows**\\
-Here is a VictronConnect app screenshot from a device using a version of the Microsoft Windows operating system showing information from an MPPT.+Here is a VictronConnect app screenshot from a PC using a version of the Microsoft Windows operating system showing information from an MPPT.
  
 {{:victronconnect:vc4_windows_bluesolar_live.png?direct&600|}} {{:victronconnect:vc4_windows_bluesolar_live.png?direct&600|}}
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 **macOS X**\\ **macOS X**\\
-Here is a VictronConnect app screenshot from a device running the Mac Operating System showing information from an MPPT.+Here is a VictronConnect app screenshot from a PC running the Mac Operating System showing information from an MPPT.
  
 {{:victronconnect:vc4_mac_bluesolar_live.png?direct&600|}} {{:victronconnect:vc4_mac_bluesolar_live.png?direct&600|}}
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 {{youtube>vZJA4eTd6vw?medium}} {{youtube>vZJA4eTd6vw?medium}}
  
-==== 5.3 Renaming your devices ====+==== 5.3 Renaming your products ====
  
-It is possible to change the name of your devices to make identification easier. This is especially useful if you have multiple devices, such as 3 MPPTs and 2 BMVs. It is not yet possible to change the name of Smart Lithium batteries. This will be available in the future.+It is possible to change the name of your Victron product to make identification easier. This is especially useful if you have multiple products, such as 3 MPPTs and 2 BMV's.
  
-To change the name: First complete your connection; then go to the **Product info** page. To access that page, click the button on the upper right. For some products it will be the settings icon: {{:ve.direct:wrench.png?nolink|}}. After opening that menu press {{:victronconnect:vc4_ic_more.png?nolink|}}, and click **Product info**.+To change the name: Firstcomplete your connection; then go to the **Product info** page. To access that page, click the button on the upper right. For some productsit will be the settings icon: {{:ve.direct:wrench.png?nolink|}}. After opening that menu press {{:victronconnect:vc4_ic_more.png?nolink|}}, and click **Product info**.
  
 For other products you'll find the {{:victronconnect:vc4_ic_info.png?nolink|}} button on the upper right, which takes you straight to the Product info page. For other products you'll find the {{:victronconnect:vc4_ic_info.png?nolink|}} button on the upper right, which takes you straight to the Product info page.
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 ==== 5.4 How to disable and re-enable Bluetooth ==== ==== 5.4 How to disable and re-enable Bluetooth ====
  
-All our products that have Bluetooth built-in, have a feature that allows disabling Bluetooth. Typically the reason for doing so is security, even though the Bluetooth connection is protected by a PINcode, there is nothing more secure than disabling it.+All our products that have Bluetooth built-in, have a feature that allows disabling Bluetooth. Typically the reason for doing so is security, even though the Bluetooth connection is protected by a PIN code, there is nothing more secure than disabling it.
  
 In most cases, it's also possible to re-enable Bluetooth after disabling. For example by using a VE.Direct cable.  In most cases, it's also possible to re-enable Bluetooth after disabling. For example by using a VE.Direct cable. 
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 === Finding the Bluetooth menu === === Finding the Bluetooth menu ===
  
-First complete your connection; then go to the **Product info** page by clicking the button on the upper right:+Firstcomplete your connection; then go to the **Product info** page by clicking the button on the upper right:
  
   * For some products, it will be the settings icon: {{:ve.direct:wrench.png?nolink|}}. After opening that menu press {{:victronconnect:vc4_ic_more.png?nolink|}}, and click **Product info**.   * For some products, it will be the settings icon: {{:ve.direct:wrench.png?nolink|}}. After opening that menu press {{:victronconnect:vc4_ic_more.png?nolink|}}, and click **Product info**.
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 If the product has the feature that Bluetooth can be disabled, you will see the field "Bluetooth" with a switch button next to the text "Bluetooth enabled". Toggle the switch to off, the button will turn from light-blue to grey and a dialogue will be displayed to confirm your action. If you choose to "Cancel" the change Bluetooth will remain on and the switch button and text will return the "Bluetooth enabled" position. If the product has the feature that Bluetooth can be disabled, you will see the field "Bluetooth" with a switch button next to the text "Bluetooth enabled". Toggle the switch to off, the button will turn from light-blue to grey and a dialogue will be displayed to confirm your action. If you choose to "Cancel" the change Bluetooth will remain on and the switch button and text will return the "Bluetooth enabled" position.
  
-For some products a Disable button is shown instead of a toggle switch.+For some productsa Disable button is shown instead of a toggle switch.
  
 === How to re-enable Bluetooth ===  === How to re-enable Bluetooth === 
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 == Re-enable Bluetooth using VE.Direct == == Re-enable Bluetooth using VE.Direct ==
  
-Connect the product with a VE.Direct to USB cable to your PC or Android device and use VictronConnect to re-enable Bluetooth in the **Product Info** page (see [[#finding_the_bluetooth_menu|here]] on how to reach the Product info page).+Connect the product with a VE.Direct to USB cable to your phone and use VictronConnect to re-enable Bluetooth in the **Product Info** page (see [[#finding_the_bluetooth_menu|here]] on how to reach the Product info page).
  
 == Re-enable Bluetooth using the MODE button on the product == == Re-enable Bluetooth using the MODE button on the product ==
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 Press and hold the MODE button on the product for 10 seconds will perform a Bluetooth reset. This means that the following actions will be executed: Press and hold the MODE button on the product for 10 seconds will perform a Bluetooth reset. This means that the following actions will be executed:
   * Bluetooth will be re-enabled   * Bluetooth will be re-enabled
-  * The connected Bluetooth device will be disconnected+  * The connected Bluetooth product will be disconnected
   * The PIN code is reset to its [[#bluetooth_smart_-_pairing_and_connecting|default value]]   * The PIN code is reset to its [[#bluetooth_smart_-_pairing_and_connecting|default value]]
-  * The pairing information is cleared; this requires [[victronconnect:start#bluetooth_smart_-_removing_from_the_list_of_paired_devices|removing the device from the list of the paired devices]] as well.+  * The pairing information is cleared; this requires [[victronconnect:start#bluetooth_smart_-_removing_from_the_list_of_paired_devices|removing the product from the list of the paired devices]] as well.
  
 == Lithium Smart batteries == == Lithium Smart batteries ==
 The product page can be found [[https://www.victronenergy.com/batteries/lithium-battery-12-8v|here]].\\ The product page can be found [[https://www.victronenergy.com/batteries/lithium-battery-12-8v|here]].\\
-Once Bluetooth is disabled, it is disabled **permanently** and is **irreversible**. This means that VictronConnect will ask for a confirmation code displayed in the dialogue; if you are sure that you want to permanently disable Bluetooth, enter the code displayed and choose "Ok".+Once Bluetooth is disabled, it is disabled **permanently** and is **irreversible**. This means that VictronConnect will ask for a confirmation code displayed in the dialogue; if you are sure that you want to permanently disable Bluetooth, enter the code displayedand choose "Ok".
  
 == Phoenix Smart IP43 Chargers == == Phoenix Smart IP43 Chargers ==
 The product page can be found [[https://www.victronenergy.com/chargers/phoenix-smart-ip43-charger|here]].\\ The product page can be found [[https://www.victronenergy.com/chargers/phoenix-smart-ip43-charger|here]].\\
 Once Bluetooth is disabled, there are multiple ways to re-enable it again: Once Bluetooth is disabled, there are multiple ways to re-enable it again:
-  - Using the [[#re-enable_bluetooth_using_the_mode_button_on_the_product|MODE button]] +  - Using the [[#re-enable_bluetooth_using_the_mode_button_on_the_product|MODE button]]. 
-  - Using a [[#re-enable_bluetooth_using_vedirect|VE.Direct to USB cable]] to your PC or Android device+  - Using a [[#re-enable_bluetooth_using_vedirect|VE.Direct to USB cable]] to your phone.
  
 == Blue Smart IP22 Chargers == == Blue Smart IP22 Chargers ==
-The product page for can be found [[https://www.victronenergy.com/chargers/blue-smart-ip22-charger|here]].\\+The product page can be found [[https://www.victronenergy.com/chargers/blue-smart-ip22-charger|here]].\\
 Once Bluetooth is disabled, it can be re-enabled with the [[#re-enable_bluetooth_using_the_mode_button_on_the_product|MODE button]]. Once Bluetooth is disabled, it can be re-enabled with the [[#re-enable_bluetooth_using_the_mode_button_on_the_product|MODE button]].
  
 == Blue Smart IP65 Chargers == == Blue Smart IP65 Chargers ==
-The product page for can be found [[https://www.victronenergy.com/chargers/blue-smart-ip65-charger|here]].\\+The product page can be found [[https://www.victronenergy.com/chargers/blue-smart-ip65-charger|here]].\\
 Once Bluetooth is disabled, it can be re-enabled with the [[#re-enable_bluetooth_using_the_mode_button_on_the_product|MODE button]]. Once Bluetooth is disabled, it can be re-enabled with the [[#re-enable_bluetooth_using_the_mode_button_on_the_product|MODE button]].
  
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 For these chargers there are two options: For these chargers there are two options:
   * Disable Bluetooth **permanently**. This option is **irreversible** and VictronConnect will ask for a confirmation code displayed in the dialogue; if you are sure that you want to permanently disable Bluetooth, enter the code displayed and choose "Ok".   * Disable Bluetooth **permanently**. This option is **irreversible** and VictronConnect will ask for a confirmation code displayed in the dialogue; if you are sure that you want to permanently disable Bluetooth, enter the code displayed and choose "Ok".
-  * Enable Bluetooth for 30 seconds at power-up. This allows you connect to the product and to perform a firmware update or re-enable Bluetooth. If you do not connect within the first 30 seconds Bluetooth will be disabled. +  * Enable Bluetooth for 30 seconds at power-up. This allows you to connect to the product and to perform a firmware update or re-enable Bluetooth. If you do not connect within the first 30 seconds Bluetooth will be disabled. 
  
 == SmartSolar MPPTs == == SmartSolar MPPTs ==
 The product page can be found [[https://www.victronenergy.com/solar-charge-controllers|here]].\\ The product page can be found [[https://www.victronenergy.com/solar-charge-controllers|here]].\\
-Bluetooth can be re-enabled by connecting a VE.Direct to USB cable to your PC or Android device and follow [[#re-enable_bluetooth_using_vedirect|these]] instructions.+Bluetooth can be re-enabled by connecting a VE.Direct to USB cable to your phone and following [[#re-enable_bluetooth_using_vedirect|these]] instructions.
  
 **Smart Battery Protect**\\ **Smart Battery Protect**\\
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 **Smart BMV-712**\\ **Smart BMV-712**\\
 The product page can be found [[https://www.victronenergy.com/battery-monitors/bmv-712-smart|here]].\\ The product page can be found [[https://www.victronenergy.com/battery-monitors/bmv-712-smart|here]].\\
-The BMV-712'on-board Bluetooth module can be turned on or off through the settings menu (setting #71). Check the product manual for more details.+The BMV-712'onboard Bluetooth module can be turned on or off through the settings menu (setting #71). Check the product manual for more details.
  
 **Smart BMS**\\ **Smart BMS**\\
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 **Smart Shunt**\\ **Smart Shunt**\\
 The product page can be found [[https://www.victronenergy.com/battery-monitors/smart-battery-shunt|here]].\\ The product page can be found [[https://www.victronenergy.com/battery-monitors/smart-battery-shunt|here]].\\
-Bluetooth can be re-enabled by connecting a VE.Direct to USB cable to your PC or Android device and follow [[#re-enable_bluetooth_using_vedirect|these]] instructions.+Bluetooth can be re-enabled by connecting a VE.Direct to USB cable to your phone and following [[#re-enable_bluetooth_using_vedirect|these]] instructions.
 ==== 5.5 Importing and converting a GX Product Family database File ==== ==== 5.5 Importing and converting a GX Product Family database File ====
  
-VictronConnect for Mac OSX and Windows allows you to import and convert the database log file (that is created by the VenusOS on the GX Product Family of devices) to a Microsoft Excel XLSX file. This can be useful if the site is remote and without an internet connection to upload the file to the [[https://vrm.victronenergy.com|VRM Portal]].+VictronConnect for Mac OSX and Windows allows you to import and convert the database log file (that is created by the VenusOS on the GX Product Family) to a Microsoft Excel XLSX file. This can be useful if the site is remote and without an internet connection to upload the file to the [[https://vrm.victronenergy.com|VRM Portal]].
  
 {{:victronconnect:vc_log_coverter.jpg?direct&400|}} {{:victronconnect:vc_log_coverter.jpg?direct&400|}}
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 ** Save settings **  ** Save settings ** 
  
-Connect your device to the Victron product, go to the 'Settings' page and click on the floppy disc icon {{:victronconnect:vc4_floppy.png?nolink&32|}}.+Connect your phone to the Victron product, go to the 'Settings' pageand click on the floppy disc icon {{:victronconnect:vc4_floppy.png?nolink&32|}}.
  
 {{:victronconnect:vc4_saving_settings.png?direct&150|}} {{:victronconnect:vc4_saving_settings.png?direct&150|}}
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 ** Load settings **  ** Load settings ** 
  
-Connect your device to the Victron product, go to the 'Settings' page and click load icon {{:victronconnect:vc4_load.png?nolink&32|}}, and then select a file from the list.+Connect your phone to the Victron product, go to the 'Settings' pageand click on the load icon {{:victronconnect:vc4_load.png?nolink&32|}}, and then select a file from the list.
  
-When the file is loaded, the changes are not immediately be applied to make it possible to review them first. The differences between the product's //current// settings, and the //new// settings contained in the loaded file, will be marked-up in orange.+When the file is loaded, the changes are not immediately applied to make it possible to review them first. The differences between the product's //current// settings, and the //new// settings contained in the loaded file, will be marked-up in orange.
  
 {{:victronconnect:vc4_settings_loaded_changes_overview.png?direct&150|}} {{:victronconnect:vc4_settings_loaded_changes_overview.png?direct&150|}}
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 ** Share settings ** ** Share settings **
  
-The 'Share settings' feature allows you to share the current product settings with other products, using your device.+The 'Share settings' feature allows you to share the current product settings with other products, using your phone.
 Also, settings you have already saved using VictronConnect are stored in a settings file and can be shared with other products through the 'Settings file manager'. Also, settings you have already saved using VictronConnect are stored in a settings file and can be shared with other products through the 'Settings file manager'.
  
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 There are two methods to open a previously stored settings-file: There are two methods to open a previously stored settings-file:
  
-  - From the settings file manager, as in above screenshot, to see the settings without having to be connected to the product. A snapshot of all data, including voltage readings, history data, and so forth, will be loaded and visible to inspect.+  - From the settings file manager, as in the above screenshot, to see the settings without having to be connected to the product. A snapshot of all data, including voltage readings, history data, and so forth, will be loaded and visible to inspect.
   - From the product settings pages, only possible when connected to a product.   - From the product settings pages, only possible when connected to a product.
  
-Note that the first method only works when the settings file is created with the exact same VictronConnect version that as used to store the file. To open a file made longer ago, use the second method: connect the same product, and then load the settings.+Note that the first method only works when the settings file is created with the exact same VictronConnect version that was used to store the file. To open a file made with an older VictronConnect version, use the second method: connect the same product, and then load the settings.
  
  
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 The demo feature can be used to: The demo feature can be used to:
   * Learn about the settings which are available on your Victron product. By exploring the library's example-settings you will discover the full capability of your product.   * Learn about the settings which are available on your Victron product. By exploring the library's example-settings you will discover the full capability of your product.
-  * Create a specific product setup, save it ...and then send it to a customer so that they have those settings on their device, and can install them on their Victron product.+  * Create a specific product setup, save it ...and then send it to a customer so that they have those settings on their phone, and can install them on their Victron product.
   * Besides loading products from the standard library, it is also possible to load them from a saved file using the 'Settings file manager'.   * Besides loading products from the standard library, it is also possible to load them from a saved file using the 'Settings file manager'.
   * Review settings made to your installations, make changes, and then send them to whoever is on-site so that they can apply them.   * Review settings made to your installations, make changes, and then send them to whoever is on-site so that they can apply them.
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 {{:victronconnect:vc4_demo_library_solar_chargers.png?direct&150|}} {{:victronconnect:vc4_demo_library_solar_chargers.png?direct&150|}}
  
-To load a saved settings file as a demo, go to the 'Settings file manager', click on the file menu button, and select "Open".+To load a saved settings file as a demo, go to the 'Settings file manager', click on the file'menu button, and select "Open".
  
 {{:victronconnect:vc4_settings_file_manager_options.png?direct&150|}} {{:victronconnect:vc4_settings_file_manager_options.png?direct&150|}}
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 ==== 9.1 Introduction & automatic updates ==== ==== 9.1 Introduction & automatic updates ====
  
-__What about updating Firmware on VE.Bus devices such as MultiPlus and Quattro?__+__What about updating Firmware on VE.Bus products such as MultiPlus and Quattro?__
  
 Please follow this [[https://docs.victronenergy.com/victronconnect-vebus.html#firmware-updates|seperate Firmware guide for updating products such as MultiPlus and Quattro that use a VE.Bus connection]] via an MK3-USB adaptor, instead of VE.direct or Bluetooth. Please follow this [[https://docs.victronenergy.com/victronconnect-vebus.html#firmware-updates|seperate Firmware guide for updating products such as MultiPlus and Quattro that use a VE.Bus connection]] via an MK3-USB adaptor, instead of VE.direct or Bluetooth.
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 __How can I see what firmware version is available?__ __How can I see what firmware version is available?__
  
-Connect to the product: VictronConnect will prompt to update in case there is a new version available.+First, connect to the product, then go to the **Product info** page. Under the Firmware version if you will see a text informing you if you are using the latest available version or if there is an update available. If a new version is available you can start the update process by pressing the "Update" button.
  
-Or, when not close to the product, open the Demo library and select the product. The Product info page will show the latest available version that is shipped with VictronConnect.+Some firmware versions are mandatory, when you connect to the product VictronConnect will prompt to update immediately in case there is a mandatory version available. 
 + 
 +Or, when not close to the product, open the Demo libraryand select the product. The Product info page will show the latest available version that is shipped with VictronConnect.
  
 __Do I need to be connected to the internet for updating firmware?__ __Do I need to be connected to the internet for updating firmware?__
  
-No. Updating firmware does **not** require an internet connection, the latest Firmware files are already loaded inside VictronConnect, on your phone/tablet/laptop. When updating the app, all firmware files are updated as well automatically.+No. Updating firmware does **not** require an internet connection, the latest Firmware files are already loaded inside VictronConnect, on your phone. When updating the app, all firmware files are updated as well automatically.
  
 __How does it work?__ __How does it work?__
  
-After connecting your product, VictronConnect will automatically check whether your product is running on the latest firmware version. If there is a newer version, you will be guided through the update procedure before doing anything else.+After connecting your product, VictronConnect will automatically check whether a mandatory update is available, and in that case, you will be guided through the update procedure before doing anything else.
  
-A firmware update - when available - will need to be completed in order to continue using VictronConnect.+If an update is available but is not mandatory, you will be able to see your product's overview page, but you won't be able to change any settings and the **Settings** page will prompt you to update the product. You can start the update to the latest version via the dialog on the **Settings** page, or going to the **Product Info** page and pressing the "Update" button. 
 + 
 +A firmware update - when available - will need to be completed in order to change settings on your Victron product using VictronConnect.
  
 __Will I need to reconfigure my MPPT or BMV after the update?__ __Will I need to reconfigure my MPPT or BMV after the update?__
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 ==== 9.2 Updating to a self-supplied firmware file ==== ==== 9.2 Updating to a self-supplied firmware file ====
  
-The previous chapter explained how VictronConnect will automatically update to the latest recommended firmware version. Besides that, it is also possible to update a product with a file that you supply your-self.+The previous chapter explained how VictronConnect will automatically update to the latest firmware version. Besides that, it is also possible to update a product with a file that you supply yourself.
  
 This is not needed very often. Some reasons to do so could be: This is not needed very often. Some reasons to do so could be:
  
-  * Update to a very recent version, thats already available on [[https://professional.victronenergy.com|Victron Professional]] but not yet shipped with VictronConnect. Note that instead of going throught this effort, you can also wait a bit longer, for a new version of VictronConnect to be released. +  * Update to a very recent version, that'already available on [[https://professional.victronenergy.com|Victron Professional]] but not yet shipped with VictronConnect. Note that instead of going through this effort, you can also wait a bit longer, for a new version of VictronConnect to be released. 
-  * Update a product to a special version, such as the required to disable Bluetooth in the Lithium batteries. See the files in [[https://professional.victronenergy.com|Victron Professional]] for more information about that.+  * Update a product to a special or unreleased version.
  
  
 === Instructions for Windows and MacOS computers === === Instructions for Windows and MacOS computers ===
  
-With your device and Victron product paired via VictronConnect, go to the "Product info" page, click on "Update" and open the correct firmware file.+With your phone and Victron product connected to VictronConnect, go to the "Product info" page, click on "Update" and open the correct firmware file
 + 
 +There is no need to worry about using a wrong file - VictronConnect will always first check if the file matches the product. And if wrong, it will show a "wrong firmware file error".
  
 {{:victronconnect:vc4_mac_firmware_productinfo.png?direct&600|}} {{:victronconnect:vc4_mac_firmware_productinfo.png?direct&600|}}
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 === Instructions for Android and iOS phones and tablets === === Instructions for Android and iOS phones and tablets ===
  
-Due to limitations on a mobile device the process is slightly different from the Windows/MacOS routine.+The process is slightly different from the Windows/macOS routine, as there is no file browser on a mobile device.
  
-Firstly, you need to add the desired firmware file to the VictronConnect firmware library. Firmware files can be added to the library froman email attachmentweb browserDropboxfile browser ...and any kind of app that can handle files.+Firstly, you need to add the desired firmware file to the VictronConnect firmware library. Firmware files can be added to the library from an email attachmentweb browserDropboxfile browserand any kind of app that can handle files. For both iOS and Android the procedure to add the file is the same: go to the app that contains the firmware file, tap on it, and open it with VictronConnect. VictronConnect will be opened and show: "File added to the firmware library".
  
-**Note for iOS**: The current version of Google Chrome for iOS fails to download ".dup" files from the Victron Professional website - so we recommended using Safari instead.+If the message doesn't appear, repeat the previous step or try opening from a different App (for example, Dropbox instead of the internet, or Email).
  
-**Note for Android**: VictronConnect needs to be running before opening files. +In case you are not sure which file to use, it is not a problem to add multiple files to the library. In the next stepVictronConnect will automatically only show the files that match with the connected product.
-Open VictronConnect andwithout closing it, switch to the app containing the fileselect it and choose to open it with VictronConnect.+
  
 +  * **Note for iOS**: The current version of Google Chrome for iOS fails to download ".dup" files from the Victron Professional website - so we recommend using Apple Safari, the default browser on iOS, instead.
 +  * **Note for Android**: VictronConnect needs to be running before opening files.
 +Open VictronConnect and, without closing it, switch to the app containing the file, select it, and choose to open it with VictronConnect.
  
- +Here are screenshot showing the detailed steps:
-On both iOS and Android, go to the app that contains the firmware file, tap on it, and open it with VictronConnect.+
  
 {{:victronconnect:vc_ios_firmware_download.png?direct&150|}} {{:victronconnect:vc_ios_firmware_download.png?direct&150|}}
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 {{:victronconnect:vc_ios_firmware_mail_attachment.png?direct&150|}} {{:victronconnect:vc_ios_firmware_mail_attachment.png?direct&150|}}
  
-VictronConnect will be opened and should read: "File added to the firmware library". If the message doesn't appearrepeat the previous step. +Now, after adding the firmware file to the library, go to the "Product info" page and tap on "Update firmware":
- +
-Go to the "Product info" page and tap on "Update firmware".+
  
 {{:victronconnect:vc4_ios_firmware_settings.png?direct&150|}} {{:victronconnect:vc4_ios_firmware_settings.png?direct&150|}}
 {{:victronconnect:vc4_ios_firmware_productinfo.png?direct&150|}} {{:victronconnect:vc4_ios_firmware_productinfo.png?direct&150|}}
  
-Select the desired file from the list+Select the desired file from the list, see next screenshot - it shows one entry in the list:
  
-The update mechanism will detect-and-reject firmware files which are not targeted for the current product - but we strongly recommend that you only attempt to load files with the "Show only compatible firmware" option enabled.+Note that the update mechanism will detect-and-reject firmware files which are not targeted for the current product: there is no need to worry about loading a wrong firmware file.
  
 {{:victronconnect:vc4_ios_firmware_library.png?direct&150|}} {{:victronconnect:vc4_ios_firmware_library.png?direct&150|}}
  
-Once selected you will be guided through the update process.+Once selected you will be guided through the update process:
  
 {{:victronconnect:vc4_ios_firmware_ready.png?direct&150|}} {{:victronconnect:vc4_ios_firmware_ready.png?direct&150|}}
victronconnect/start.txt · Last modified: 2021-01-11 13:04 by boekel

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