Differences

This shows you the differences between two versions of the page.

--- victronconnect:start [2020-03-05 09:47] – [3.3 Bluetooth Smart - Resetting the PIN code] evandromr
+++ victronconnect:start [2020-03-24 13:16] – [4.3 Android devices] jperez
@@ Line 135: / Line 135: @@
 === Notes for Android 5 ===
+Android 5 devices with a 64bit CPU will experience a crash at startup due to an issue in the libraries we use to develop VictronConnect. This is not expected to be fixed. A workaround for this issue is to manually install the VictronConnect APK that can be downloaded in the [[https://www.victronenergy.com/support-and-downloads/software#victronconnect-app|software section]].
 The pairing does not work on some devices running Android 5. The pin code popup does not appear, or it appears without a text field to enter the PIN code. If you have this situation on your device, the phone/tablet might report that it has been paired with the Victron product - but it has not.
@@ Line 689: / Line 691: @@
 ==== 10.1 Common Bluetooth problems and how to solve them ===
+The first step before attempting any of the specific troubleshooting advice below is to power down and then restart all related devices, (this includes phones, tablets, computers and Victron equipment).
 == I cannot find my device listed ==