Differences

This shows you the differences between two versions of the page.

--- victronconnect:start [2019-12-20 16:17] – [10.6 VictronConnect on Android doesn't show files oppened from email or file manager apps] marmour
+++ victronconnect:start [2019-12-21 23:33] – [10.1 Common Bluetooth problems and how to solve them] guy_stewart
@@ Line 699: / Line 699: @@
 === Connection fails around 20% ===
-[[https://www.victronenergy.com/live/victronconnect:start#bluetooth_smart_-_removing_from_the_list_of_paired_devices|Remove the device from the paired devices list]] in the phones Bluetooth settings. [[https://www.victronenergy.com/live/victronconnect:start#bluetooth_smart_-_changing_the_pin_code|Then change the PIN code.]]
+. Make sure you are up to date with the latest version of VictronConnect.
+. [[https://www.victronenergy.com/live/victronconnect:start#bluetooth_smart_-_removing_from_the_list_of_paired_devices|Remove the device from the paired devices list]] in the phones Bluetooth settings.
+. Then [[https://www.victronenergy.com/live/victronconnect:start#bluetooth_smart_-_resetting_the_pin_code|Reset the PIN code]].
+. Force close the VictronConnect app, and then try reconnecting in VictronConnect using the default PIN 000000
+. Then [[https://www.victronenergy.com/live/victronconnect:start#bluetooth_smart_-_changing_the_pin_code| change the PIN code.]]
 ==== 10.2 Bluetooth connection issues on Android devices ====