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victronconnect:start [2019-12-20 15:47] – [5.4 How to disable Bluetooth] wdijkstravictronconnect:start [2020-01-22 15:32] – [5.4 How to disable Bluetooth] guy_stewart
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 | Android 4.3 to 4.4.4 x86 architecture  | [[https://www.victronenergy.com/upload/software/VictronConnect-v5.8-x86.apk|VictronConnect 5.8]] | | Android 4.3 to 4.4.4 x86 architecture  | [[https://www.victronenergy.com/upload/software/VictronConnect-v5.8-x86.apk|VictronConnect 5.8]] |
 | macOS 10.9 (OS X Mavericks) | [[https://nocache.victronenergy.com/upload/software/VictronConnect-3.2.dmg|VictronConnect 3.2]] | | macOS 10.9 (OS X Mavericks) | [[https://nocache.victronenergy.com/upload/software/VictronConnect-3.2.dmg|VictronConnect 3.2]] |
 +| macOS 10.10, 10.11 & 10.12 (OS X Yosemite / Sierra) | [[https://www.victronenergy.com/upload/software/VictronConnect_v5.8.dmg|VictronConnect 5.8]] |
 +
  
  
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 **Via VE.Direct:** Connect the product with a VE.Direct to USB cable to your PC or Android device and use VictronConnect to re-enable Bluetooth in the **Product Info** page (see instructions above on how to reach the Product info page). **Via VE.Direct:** Connect the product with a VE.Direct to USB cable to your PC or Android device and use VictronConnect to re-enable Bluetooth in the **Product Info** page (see instructions above on how to reach the Product info page).
  
-**Smart Chargers:** In all smart chargers, Bluetooth is temporarily enabled at power-up for 30 seconds. You can connect within these 30 seconds to perform a firmware update or re-enable Bluetooth. If you do not connect within the first 30 seconds Bluetooth will be disabled.+**[[https://www.victronenergy.com/chargers|Blue and Phoenix Smart Chargers]]:** In all smart battery chargers, Bluetooth is temporarily enabled at power-up for 30 seconds. You can connect within these 30 seconds to perform a firmware update or re-enable Bluetooth. If you do not connect within the first 30 seconds Bluetooth will be disabled.
  
-//Chargers with a MODE button: //  +**[[https://www.victronenergy.com/solar-charge-controllers|SmartSolar MPPTs]]:** Connect the product with a VE.Direct to USB cable to your PC or Android device and use VictronConnect to re-enable Bluetooth in the **Product Info** page (see instructions above on how to reach the Product info page).
  
 +**Chargers with a MODE button:**
 Press and hold the MODE button for 10s will reset Bluetooth: Press and hold the MODE button for 10s will reset Bluetooth:
   - Disconnect active device   - Disconnect active device
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 === Connection fails around 20% === === Connection fails around 20% ===
  
-[[https://www.victronenergy.com/live/victronconnect:start#bluetooth_smart_-_removing_from_the_list_of_paired_devices|Remove the device from the paired devices list]] in the phones Bluetooth settings. [[https://www.victronenergy.com/live/victronconnect:start#bluetooth_smart_-_changing_the_pin_code|Then change the PIN code.]]+1. Make sure you are up to date with the latest version of VictronConnect. 
 + 
 +2. [[https://www.victronenergy.com/live/victronconnect:start#bluetooth_smart_-_removing_from_the_list_of_paired_devices|Remove the device from the paired devices list]] in the phones Bluetooth settings.  
 + 
 +3. Then [[https://www.victronenergy.com/live/victronconnect:start#bluetooth_smart_-_resetting_the_pin_code|Reset the PIN code]].  
 + 
 +4. Force close the VictronConnect app, and then try reconnecting in VictronConnect using the default PIN 000000 
 + 
 +5. Then [[https://www.victronenergy.com/live/victronconnect:start#bluetooth_smart_-_changing_the_pin_code| change the PIN code.]]
 ==== 10.2 Bluetooth connection issues on Android devices ==== ==== 10.2 Bluetooth connection issues on Android devices ====
  
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 === Step 3: Check that VictronConnect has access to the Location services === === Step 3: Check that VictronConnect has access to the Location services ===
  
-On Android 5 and later VictronConnect needs access to the device location services to be able to scan nearby bluetooth devices. Unless you checked "Don't show again" Victron connect will warn on each discovery attempt when permissions are not granted or location services are disabled.+On Android 5 and later VictronConnect needs access to the device location services to be able to scan nearby Bluetooth devices. Unless you checked "Don't show again" VictronConnect will warn on each discovery attempt when permissions are not granted or location services are disabled.
  
 Permission to access location services is requested each time the app starts ...but if you checked the "Don't show again" option while denying, the request won't appear again.. You can grant permission by going to the Android settings -> Applications -> VictronConnect -> Permissions, and then enable the "Location" permission. Another way is to uninstall and then reinstall VictronConnect. Permission to access location services is requested each time the app starts ...but if you checked the "Don't show again" option while denying, the request won't appear again.. You can grant permission by going to the Android settings -> Applications -> VictronConnect -> Permissions, and then enable the "Location" permission. Another way is to uninstall and then reinstall VictronConnect.
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 If you are still experiencing difficulties, having tried the steps above, try connecting using another phone ...preferably an Apple phone or tablet as they work without any issues. If you are still experiencing difficulties, having tried the steps above, try connecting using another phone ...preferably an Apple phone or tablet as they work without any issues.
  
-When successfully connected using another device, VictronConnect will automatically update the firmware in the Victron bluetooth device. After the firmware has been updated you may find that you can use the Android device with which you were experiencing difficulties.+When successfully connected using another device, VictronConnect will automatically update the firmware in the Victron Bluetooth device. After the firmware has been updated you may find that you can use the Android device with which you were experiencing difficulties.
 ==== 10.3 Problems during firmware updating ==== ==== 10.3 Problems during firmware updating ====
  
-First of all, its good to know that you can always restart the firmware update procedure. The update process will be restarted each time you connect to the product.+First of all, it'good to know that you can always restart the firmware update procedure. The update process will be restarted each time you connect to the product.
  
 Keep your mobile device as close to the product as possible. If the update fails due to Bluetooth connectivity problems, and if your device is already paired to a product, try and remove the pairing completely from your phone/tablet/laptop system menu. Then open VictronConnect and re-pair the product and your device. Keep your mobile device as close to the product as possible. If the update fails due to Bluetooth connectivity problems, and if your device is already paired to a product, try and remove the pairing completely from your phone/tablet/laptop system menu. Then open VictronConnect and re-pair the product and your device.
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 The necessary drivers are available in the [[https://www.victronenergy.com/support-and-downloads/software#victronconnect-app|software section]]. The necessary drivers are available in the [[https://www.victronenergy.com/support-and-downloads/software#victronconnect-app|software section]].
  
-==== 10.6 VictronConnect on Android doesn't show files oppened from email or file manager apps ====+==== 10.6 VictronConnect on Android doesn't show files opened from email or file manager apps ====
  
-VictronConnect needs to be running before oppening files.+VictronConnect needs to be running before opening files.
  
-Open VictronConnect and without closing it switch to the app containing the file, select it an choose to open it with VictronConnect.+Open VictronConnect and without closing it switch to the app containing the file, select it and choose to open it with VictronConnect.
  
  
victronconnect/start.txt · Last modified: 2021-01-11 13:04 by boekel

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