venus-os:gx-gsm
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venus-os:gx-gsm [2019-06-13 10:35] – [When to use a mobile router instead] jcecil | venus-os:gx-gsm [2020-01-18 11:23] – [7. Supported Frequencies (2G/3G)] mvader | ||
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See also the [[https:// | See also the [[https:// | ||
+ | |||
+ | Video explaining how to connect using LAN, WiFi, and the GX GSM: | ||
+ | |||
+ | {{youtube> | ||
=== Antennas and accessories === | === Antennas and accessories === | ||
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* GSM900200100 - Active GPS Antenna for GX GSM | * GSM900200100 - Active GPS Antenna for GX GSM | ||
- | See bottom of this manual for photos and specs of both optional antennas. | + | [[venus-os: |
==== Compatibility ==== | ==== Compatibility ==== | ||
- | The GX GSM can be used with any of the [[venus-os: | + | The GX GSM can be used with any of the [[venus-os: |
- | * Color Control GX | + | |
- | * Venus GX | + | |
- | * Octo GX | + | |
The GX GSM requires Venus OS v2.22 or newer to be installed on the GX Device. | The GX GSM requires Venus OS v2.22 or newer to be installed on the GX Device. | ||
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Mount the device and connect the antenna. Consider using the outdoor antenna when installing the GX GSM in a closed metal enclosure. | Mount the device and connect the antenna. Consider using the outdoor antenna when installing the GX GSM in a closed metal enclosure. | ||
- | Insert the SIM card. You will need to eject the SIM card tray with a pen or other pointy object. Be aware that the SIM card try sits slightly recessed inside the unit. Be sure to push it all the way in. | + | Insert the SIM card. You will need to eject the SIM card tray with a pen or other pointy object. Be aware that the SIM card tray sits slightly recessed inside the unit. Be sure to push it all the way in. |
- | Connect the GX GSM to the Venus device with the supplied USB cable. Use a USB hub if all USB sockets are already in use. | + | Connect the GX GSM to the GX-device with the supplied USB cable. Use a USB hub if all USB sockets are already in use. |
Connect DC power supply (8 to 70 VDC). A 1.4M wire is included, with M10 lugs and an inline fuse. | Connect DC power supply (8 to 70 VDC). A 1.4M wire is included, with M10 lugs and an inline fuse. | ||
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{{: | {{: | ||
- | When using a SIM card with its SIM-pin security disabled, the system will work without further configuration. | + | When using a SIM card with its SIM-pin security disabled, the system will work without further configuration. |
- | Setting a SIM pin helps reducing the risk of the SIM card being stolen and used. Use a mobile phone to set the SIM pin, and there after configure it on the Venus device. | + | Setting a SIM pin helps reducing the risk of the SIM card being stolen and used. Use a mobile phone to set the SIM pin, and there after configure it on the GX-device. |
Settings -> GSM modem -> PIN code | Settings -> GSM modem -> PIN code | ||
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{{: | {{: | ||
- | ===== 4. Status ===== | ||
- | GSM modem status can be checked at a glance by looking at the status bar. | ||
- | ^ Icon ^ Details ^ | + | ===== 4. GPS ===== |
- | | {{: | + | |
- | | {{: | + | |
- | | {{: | + | |
- | | {{: | + | |
- | | {{: | + | |
- | + | ||
- | ===== 6. GPS ===== | + | |
When the optional antenna is added; the position will be visible like this: | When the optional antenna is added; the position will be visible like this: | ||
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- | ===== 5. Trouble shooting | + | ===== 5. Status |
- | ^ | + | ==== Status Bar ==== |
+ | GSM modem status can be checked at a glance by looking at the status bar. | ||
+ | |||
+ | ^ Icon ^ Details ^ | ||
+ | | {{: | ||
+ | | {{: | ||
+ | | {{: | ||
+ | | {{: | ||
+ | | {{: | ||
+ | |||
+ | ==== SIM Status ==== | ||
+ | ^ Status ^ Description ^ | ||
+ | | Ready | SIM card is installed properly and registered to the network | | ||
+ | | SIM not inserted | SIM card is missing or not inserted properly. SIM tray might hang out a little. | | ||
+ | | PIN required | SIM card requires 4 digit PIN for unlock. | | ||
+ | | PUK required | SIM is locked due to wrong PIN inputs. 8 digit PUK is required to release the lock state. | | ||
+ | | SIM failure | SIM does not respond - might be broken | | ||
+ | | SIM busy | SIM is in busy state | | ||
+ | | SIM wrong | Type of SIM is not supported | | ||
+ | |||
+ | [[http:// | ||
+ | |||
+ | There are many reasons for modem internet connection to not work. Carefully go through each step of this trouble shooting guide. Make sure to start at the first step. When asking for help, make sure to mention each step taken and the result. | ||
+ | |||
+ | ^ Step ^^ Details | ||
| 1 | Power | Check that the blue LED is either lit continuous or blinking | | 1 | Power | Check that the blue LED is either lit continuous or blinking | ||
- | | 2 | USB | The modem must be connected to USB, and visible in the Settings -> GSM modem menu | | + | | 2 | USB connection |
- | | 3 | Simcard | If enabled, PIN code must be configured in Settings | + | | 3 | Simcard |
- | | 4 | Signal strength | 1 bar for VRM logging, 2/3 bars for remote console | | + | | 4 | Signal strength | 1 bar minimum |
- | | 5 | Network | + | | 5 | Carrier registration |
+ | | 6 | Internet connection | Verify that the Internet shows " | ||
+ | | 7 | Connection to VRM Portal | Verify that the VRM Portal menu shows a recent last connection time. See Settings -> VRM Portal. For more details, see [[https:// | ||
- | You also need to remember that an outdoor antenna typically increases received signal by 15 dB to 25 dB. | + | An [[venus-os: |
- | ===== 6. Supported Frequencies (2G/3G) ===== | + | Note that Ethernet and WiFi connections have priority over the cellular connection. Even when the available Ethernet |
+ | This screenshot shows how all details look when everything is OK: | ||
+ | |||
+ | {{: | ||
+ | ===== 7. Supported Frequencies (2G/3G) ===== | ||
+ | |||
+ | GX GSM, part number GSM100100100: | ||
* 2G (GSM/ | * 2G (GSM/ | ||
* 3G (UMTS/ | * 3G (UMTS/ | ||
+ | * The used module is a Simcom SIM5360E. | ||
+ | |||
+ | A second model is coming, expected in 2020 Q3, having below frequencies, | ||
+ | |||
+ | * 2G (GSM/ | ||
+ | * 3G (UMTS/ | ||
+ | * This new product will be based on the Simcom SIM5360A. | ||
+ | |||
+ | ==== Regional Coverage Information ==== | ||
+ | |||
+ | USA, Mexico, Canada and most of South America: 1900 MHz is the most common frequency for 3G, which is unsupported for the current version of GX GSM. But a second model is coming in 2020, see above. | ||
- | Please notice: In Northern America 1900 MHz is the most common | + | Australia: The 900MHz 3G frequency |
In case of uncertainty please double-check: | In case of uncertainty please double-check: | ||
- | ===== 7. Technical Data ===== | + | ===== 8. Technical Data ===== |
^ Outer dimensions (LxWxH) | 106x42.5x22 mm ([[https:// | ^ Outer dimensions (LxWxH) | 106x42.5x22 mm ([[https:// | ||
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^ SIM card | Regular Mini SIM | | ^ SIM card | Regular Mini SIM | | ||
- | ===== 8. Accessory / Antennas ===== | + | ===== 9. Accessory / Antennas ===== |
==== Outdoor 2G and 3G GSM Antenna ==== | ==== Outdoor 2G and 3G GSM Antenna ==== | ||
{{: | {{: |