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vedirect_lorawan [2021-06-22 14:50] – [Trouble shooting the connection] mvadervedirect_lorawan [2023-10-10 11:54] (current) – [Details] sloges
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 ====== VE.Direct LoRaWAN module manual ====== ====== VE.Direct LoRaWAN module manual ======
  
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 ===== Introduction ===== ===== Introduction =====
  
- +Thank you for purchasing a VE.Direct LoRaWAN module. It allows you to connect other Victron equipment, such as your Battery Monitor (BMV); Solar Charger; or Inverter VE.Direct, to the Victron Remote Management (VRM) portal. The portal is available to use free of charge, and from ityou can view the status of your installation from anywhere in the world using your desktop device or mobile phone. 
-Thank you for purchasing a VE.Direct LoRaWAN module. It allows you to connect other Victron equipment, such as your Battery Monitor (BMV); Solar Charger; or Phoenix Inverter, to the Victron Remote Management (VRM Portal) portal. The portal is available to use free of charge, and from it you can view the status of your installation from anywhere in the world using your desktop device or mobile phone.  +
  
 ===== LoRaWAN radio frequencies and coverage ===== ===== LoRaWAN radio frequencies and coverage =====
  
-**warning: LoRaWAN Coverage**+**Warning: LoRaWAN Coverage**
 The "The Things Network" LoRaWAN network is not a commercial network. Public gateways are maintained by the community and coverage can not be guaranteed.  The "The Things Network" LoRaWAN network is not a commercial network. Public gateways are maintained by the community and coverage can not be guaranteed. 
  
-The VE.Direct LoRaWAN (Long Range wide area network) module is essentially a radio transmitter which broadcasts data (in this instance information about the status of your Victron installation) to a nearby Internet of Things (IoT) gateway. The gateway should be within about 2km of your location if you live in a town, but could be as far away as 15km if you live in a rural location. This device uses infrastructure provided by 'The Things Network'. Their network of gateways is constantly expanding and you can check coverage in your area here: https://www.thethingsnetwork.org/map.+The VE.Direct LoRaWAN (Long Range Wide Area Network) module is essentially a radio transmitter which broadcasts data (in this instance information about the status of your Victron installation) to a nearby LoRaWAN gateway. Typical range of a gateway is about 2km if you live in a town, but could be as far away as 15km if you live in a rural location. The VE.Direct LoRaWAN module uses the gateway infrastructure of 'The Things Network' community. Their network of gateways is constantly expanding and you can check coverage in your area here: https://www.thethingsnetwork.org/map.
  
 **tip: Add your own gateway**  **tip: Add your own gateway** 
-You can even expand the TTN IoT infrastructure to your area by establishing a new gateway. The hardware cost would be a few hundred Euro's, and you would need a power supply and an internet connection. Make sure to buy a Multi channel gateway. The lower cost Single channel gateways are not supported.+You can even expand the TTN infrastructure to your area by establishing a new gateway. The hardware cost would be a few hundred euro's, and you would need a power supply and an internet connection. Make sure to buy a multi channel gateway. The lower cost single channel gateways are not supported.
  
 ==== Recommended LoRaWAN gateways ==== ==== Recommended LoRaWAN gateways ====
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 ==== Bandwidth and frequencies ==== ==== Bandwidth and frequencies ====
  
 +**Warning: Unsupported Frequencies**
  
-**warning: Unsupported Frequencies** +We do not support the TTN AS923 frequency for Australia, only AU915. Please make sure your gateways are on the correct frequency.
-We do not support the TTN AU923 Frequency for Australia, only the AU915Mhz. Please make sure your gateways are on the correct frequency. +
  
-Whilst it's free to use, and long range, LoRaWAN is not high bandwidth. Therefore data is only sent once an hour some less important data is only sent once every 24 hours. (See below for more information.)+Whilst it's free to use, and long range, LoRaWAN is not high bandwidth. Therefore the most important data is only sent once an hour and some less important data is only sent once every 24 hours. (See below for more information.)
  
 Frequencies used by the LoRaWAN module differ by region and country. We stock three different versions: Frequencies used by the LoRaWAN module differ by region and country. We stock three different versions:
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   * ASS030542010 - VE.Direct LoRaWAN AU915-928 module*    * ASS030542010 - VE.Direct LoRaWAN AU915-928 module* 
  
-The EU version can be used in most of Europe and certain countries in Africa. The US model can be used in the Americas. +The EU version can be used in most of Europe and certain countries in Africa. The US model can be used in the Americas
 + 
 +The Things Network deploys multiple clusters. If you are setting up your own gateway, please make sure it is connected to the appropriate TTN cluster for your region. EU868 should use ''eu1'', US915 should use ''nam1'', and AU915 should use ''au1''.
  
 ===== Product compatibility ===== ===== Product compatibility =====
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   * BMV Battery Monitor 700 series     * BMV Battery Monitor 700 series  
   * BMV Battery Monitor 712 Smart series     * BMV Battery Monitor 712 Smart series  
-  * Phoenix Inverter VE.Direct models  +  * Inverter VE.Direct models  
  
 The module is not compatible with our Peak Power Packs - even though they have a VE.Direct Port. The module is not compatible with our Peak Power Packs - even though they have a VE.Direct Port.
 +
 +The LoRaWAN module is not compatible with the SmartShunt series.
  
 More information is also available on our website: https://www.victronenergy.com/panel-systems-remote-monitoring/ve-direct-lorawan More information is also available on our website: https://www.victronenergy.com/panel-systems-remote-monitoring/ve-direct-lorawan
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   * Charge state (Off, Bulk, Absorption, Equalize, Float)   * Charge state (Off, Bulk, Absorption, Equalize, Float)
  
-**Phoenix VE.Direct Inverters**+**Inverter VE.Direct**
  
   * Battery Voltage   * Battery Voltage
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 | ---------- | ---------- | | ---------- | ---------- |
 | Blinking blue | Connecting to LoRaWAN. If your module keeps blinking blue, check LoRaWAN Network coverage. | | Blinking blue | Connecting to LoRaWAN. If your module keeps blinking blue, check LoRaWAN Network coverage. |
-| Blinking green | Everything is OK and a connection has been made both to LoRaWAN and to the VE.Direct device. |+| Blinking green | connection has been made both to LoRaWAN and to the VE.Direct device. |
 | Blinking yellow | You're connected to LoRaWAN, but not to the VE.Direct device: Check the cable & power to the VE.Direct device. | | Blinking yellow | You're connected to LoRaWAN, but not to the VE.Direct device: Check the cable & power to the VE.Direct device. |
 | Continuous red | Error. The module will automatically reboot within ten seconds. | | Continuous red | Error. The module will automatically reboot within ten seconds. |
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 **Step 6:** Verify completeness of data on VRM The LoRaWAN network needs to receive three messages before making all the device data available on the VRM Portal. As the LoRaWAN network is a lossy network it is possible that not all of those messages are received the first time. These messages are only sent once every 24 hours by the VE.Direct LoRAWAN device. To solve without waiting 24 hours, power cycle the module and try again. **Step 6:** Verify completeness of data on VRM The LoRaWAN network needs to receive three messages before making all the device data available on the VRM Portal. As the LoRaWAN network is a lossy network it is possible that not all of those messages are received the first time. These messages are only sent once every 24 hours by the VE.Direct LoRAWAN device. To solve without waiting 24 hours, power cycle the module and try again.
 +
 +**Step 7:** If all LoRaWAN gateways providing coverage have disappeared the module has no way to detect this, and will continue blinking green but its broadcasted data will never arrive in VRM. If your device is blinking green but new data is not arriving in VRM any more for a long time, reboot the device. If there is no coverage, it now will not connect and continue blinking blue. If you are using your own gateway, check that it is still operational and connected to the appropriate TTN cluster.
 +
 ===== FAQ ===== ===== FAQ =====
      
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   - Connect our VRM back-end to the other network. For which there is no standard API, and therefore requires Victron development resources.   - Connect our VRM back-end to the other network. For which there is no standard API, and therefore requires Victron development resources.
  
-The -unfortunate- conclusion is that the VE.Direct LoRaWAN module can only be used with the TTN network, and that we cannot help with with or support other networks. End of 2020 we'll launch another product, which uses the cellular LTE-M networks, and is a good alternative.+The -unfortunate- conclusion is that the VE.Direct LoRaWAN module can only be used with the TTN network, and that we cannot help with with or support other networks. End of 2020 we launched another product, which uses the cellular LTE-M networks, and is a good alternative. See for more information: https://www.victronenergy.com/panel-systems-remote-monitoring/globallink-520
  
 **Q14 How about the TTN new v3 infrastructure?** **Q14 How about the TTN new v3 infrastructure?**
  
-The Things Network (TTN) is rolling out a new version of their infrastructure called V3. Currently the VE.Direct LoRaWAN modules connect to VRM through version V2 of TTN. This means the VE.Direct LoRaWAN modules cannot yet make use of new gateways which are using the new V3 version of TTN. +The Things Network (TTN) has rolled out a new version of their infrastructure called V3. We migrated to this new V3 version of TTN in September 2021. For most users no action will be required, as 
- +the VE.Direct LoRaWAN modules was automatically rebooted and reconnected to VRM via the new V3 version of TTN when we rolled out this update.
-We plan to migrate to the new V3 version of TTN in the course of 2021. No action will be required from your side; +
-the VE.Direct LoRaWAN modules will automatically reboot and reconnect to VRM via the new V3 version of TTN when we roll out this update. After this update has been rolled out, the VE.Direct LoRaWAN modules will be able to make use of both gateways on version V2 and gateways on version V3. Coverage will not be negatively +
-impacted by this update.+
  
 +Note: If you are running your own gateway, please make sure you update it to work with the latest version of TTN and connect it to the appropriate cluster for your region, as they are taking their old infrastructure offline in December 2021 and all gateways still using this old version will cease to work. If you have an TTN account you will already have received an email about this change. Some users running their own gateways reported some problems with connectivity which was resolved by power cycling their gateways and VE.Direct LoRaWAN modules.
vedirect_lorawan.1624366236.txt.gz · Last modified: 2021-06-22 14:50 by mvader

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