Differences

This shows you the differences between two versions of the page.

--- ve_power_setup [2015-11-03 16:11] – Added troubleshooting info about proxies and firewalls ictbeheer
+++ ve_power_setup [2017-04-14 16:44] (current) – removed mvader
@@ Line 1: / Line 1: @@
-====== VE Power Setup ======
-{{ :ve_power_setup:ve_power_setup_main_screen.png?nolink&300 |}}
-VE Power Setup is a tool to update firmwares locally and remotely, or to remotely perform VE Configure, in conjunction with VEConfig.
-You can read about [[ccgx:ccgx_ve_power_setup|remote operations possible with VE Power Setup]].
-You can download it on the [[http://www.victronenergy.com/support-and-downloads/software|software page]].
-===== Troubleshooting =====
-==== VRM API not responding ====
-When trying to do remote operations on a Color Control and you get 'VRM API not responding', it indicates a network or firewall issue. VE Power Setup needs to communicate with the VRM database, which is done by connecting to ''%%https://juice.victronenergy.com/%%''. There might be a firewall blocking access to it. Your network might also require all traffic to go through a HTTP(s) proxy, which VE Power Setup does not support. Confer with your network administrator if this is the case.
-==== Problem communicating with two-way communication relay server ====
-Similar to the 'VRM API not responding'. The relay server, ''%%https://pubsub.pubnub.com/%%'', is used to connect to the Color Control, despite it being behind a firewall. Access to it might be blocked by a firewall, or your network requires communication to go through a HTTP(s) proxy, which VE Power Setup does not support. Confer with your network administrator if this is the case.
-==== Windows XP ====
-VE Power Setup runs on Windows XP, but you may have to perform a few manual steps.
-  * Because Windows XP is no longer maintained by Microsoft, some installations don't have the proper SSL CA certificates installed, so you may need to install them as outlined by the [[https://support.globalsign.com/customer/portal/articles/1434478-update-globalsign-root-certificate---windows-xp-windows-2000|Global Sign website]]. Power Setup needs the following:
-    * {{:sslcerts:digicert1.crt|}}
-    * {{:sslcerts:digicert2.crt|}}
-    * {{:sslcerts:digicert3.crt|}}
-    * {{:sslcerts:starfield.crt|}}
-  * If you get a crash right at start up, you need to install the [[http://www.microsoft.com/en-us/download/details.aspx?id=29|Microsoft Visual C 2008 redistributable]].
-==== Discussion ====
-~~DISQUS~~