This is an old revision of the document!
Note: this product was previously called the VE.Direct to Bluetooth LE dongle. There are no differences, only the name has changed from LE to Smart.
Product page on our main website:
With the VE.Direct to Bluetooth Smart dongle you can get live status info, see historical values as well as configure Victron products. The dongle works together with the VictronConnect App, available for both Android and iOS devices.
The dongle can be connected to all Victron products that have a built-in VE.Direct port. For a full list see the VictronConnect App manual.
See VictronConnect manual for more information.
The used device needs to have Bluetooth 4.0 (BT LE) in order to work with the dongle. For a full list of devices see the VictronConnect manual.
The dongle works together with the VictronConnect App. Download links for iPhone, iPad as well as Android devices are available on our software page
The dongle has two LEDs, a Bluetooth status LED (blue), and an error LED (red).
On power-up, both LEDs will be on or alternating quickly (fast blinking).
When both LEDs are on, the dongle contains valid firmware and will act as VE.Direct gateway. When both LEDs stay on, something is wrong with the communication on VE.Direct.
When the LEDs are alternating quickly, the dongle is in firmware update mode and it will show up as dongle in VictronConnect. After connecting, a firmware update can be performed. When the dongle already contains valid firmware, it will fall back to normal operation after 30 seconds.
|Blue LED||Red LED||Dongle state||Connection State||Remark|
|On||On||VE.Direct gateway||Disabled|| VE.Direct communication problem.
The dongle will not advertise itself so
it will not be visible in VictronConnect.
|Slow blinking||Off||VE.Direct gateway||Not connected|
|Double flash||Double flash||VE.Direct gateway||Clearing pin|
|Fast blinking||Fast blinking||Firmware update||Not connected||Red and Blue LED Alternating|
|On||Slow blinking||Firmware update||Connected|
|On||Faster blinking||Firmware update||Uploading|
|Fast blinking||Off||Firmware update||Programming|
I don't see my product in the discovery screen
I cannot connect to the dongle
My dongle has a VE.Direct communication problem. What should I do?
I have a Motorola Moto G 2014 (aka Moto G2) and cannot connect to the dongle
That Motorola model has a known issue with VE.Direct Bluetooth Smart dongle, serial number HQ1606 and earlier. If you have such serial number and that phone, contact Victron Repairs for a replacement.
All other Android phones, tables and other products which we have tested do not have problem with that dongle.
After connecting with a new VictronConnect version for the first time, it might be that the firmware of the dongle needs to be updated. Be warned that this dongle firmware update can be a bit of a hassle: all steps need to be patiently and accurately followed.
The update might need multiple steps: repeat the process untill the dongle entry disappears from the list and the product connected to the dongle is listed instead.
There are small differences between the Android and iOS update process.
If you get stuck in any point of the update process just close and open the app again. That should reset the update process to the last completed step.
Follow these instructions in this pdf.