Differences

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--- ve.bus:ve.bus_error_codes [2021-11-02 18:53] – [Error 15 - VE.Bus combination error] pba
+++ ve.bus:ve.bus_error_codes [2022-03-03 11:21] – [Error 3 - Not all, or more than, the expected devices were found in the system] mvader
@@ Line 9: / Line 9: @@
 To restart a system, first switch all units off, one by one. And then switch all units on again. Do this with the On / Off / Charger-only rocker-switch on the front of the device.
-*WARNING*: The steps and instructions explained here, are intended to be carried to be carried out by trained professionals. AC (and also DC) Voltages can be lethal. And certain settings and firmware updates require experience and training as well.
+**WARNING**: The steps and instructions explained here, are intended to be carried to be carried out by trained professionals. AC (and also DC) Voltages can be lethal. And certain settings and firmware updates require experience and training as well.
 ==== Network cable quality ====
@@ Line 29: / Line 29: @@
 Note for split- and three-phase systems: VRM, nor the GX device, will indicate on which phase the overload or the temperature alarm occured. To find out on which unit the error occurs, go to system after it has switched off. And look on the LEDs. The unit with the overload or temperature alarm, will have the corresponding alarm LED lit continuously. The other units will indicate a VE.Bus error, indicating that they miss one unit.
+__Recovery:__ auto-restart once the error is gone.
 ==== Error 2 - New and old type MK2 protocol mixed in the system ====
 This should never happen, contact Victron service.
+__Recovery:__ auto-restart once the error is gone.
 ==== Error 3 - Not all, or more than, the expected devices were found in the system ====
@@ Line 40: / Line 45: @@
   - The system is not properly configured: all VE.Bus devices connected to the VE.Bus network must be configured as one parallel, split- and/or three-phase system. Do not connect two separate VE.Bus systems together.
   - Communication cable error: Check the communication cables. Make sure to use commercial patch leads and not hand-crimped cables - VE.Bus cabling is very sensitive to physical wiring faults.
-  - DC fuse blown of one or more units in the system: When mains is available all units seems to work correctly, but as soon as mains fails, or as soon as the system decides to switch to Island mode for any other reason, the non powered units are disconnected from the system.
+  - DC fuse blown of one or more units in the system: When mains is available all units seems to work correctly. But as soon as mains fails, or as soon as the system decides to switch to Island mode for any other reason, the units with the blown DC fuse will be without power and switched off - and thus be "missing" from the communication network.
   - When switching off so called "complex systems" where the switch-as-group VE.Bus configuration is disabled and not all phases have AC-in. In some Multi models like the MultiPlus-II the VE.Bus communication remains active when switched off through Venus OS as long as AC in is available. In this case other Multis in the system with no AC input do not communicate. Causing the Multi with AC input to raise error 3. Complex systems are not supported and tested during Venus OS development.
+__Recovery:__ auto-restart once the error is gone.
 ==== Error 4 - No other device found ====
 The master device is configured to run in a parallel-, split- and/or three-phase system, but cannot find other devices on the bus.
@@ Line 55: / Line 62: @@
 Faulty cables. Check the communication cables. Don't use self made cables.
+__Recovery:__ auto-restart once the error is gone.
 ==== Error 5 - Overvoltage on AC out ====
@@ Line 60: / Line 69: @@
 Check the AC wiring.
+__Recovery:__ auto-restart once the error is gone.
 ==== Error 6 - Error in DDC Program ====
@@ Line 68: / Line 79: @@
   - download the latest VEConfigure and make sure it has downloaded all the latest Assistants.
   - re-configure the system
+This error can also occur in newer firmwares when a VE.Bus BMS is connected (or dis-connected) and the assistant is not configured accordingly.
+__Recovery:__ auto-restart once the error is gone.
 ==== Error 7 - External device connected, assistant required ====
@@ Line 73: / Line 88: @@
 Solution: configure the Multi/Quattro with a suitable Assistant.
+__Recovery:__ auto-restart once the error is gone.
 ==== Error 8 - Ground relay test failed ====
@@ Line 176: / Line 193: @@
 Other possibility:
 DC fuse blown of one or more units in the system. When mains is available all units seems to work correctly, but as soon as mains fails, the non powered units are disconnected from the system.
+__Recovery:__ auto-restart once the error is gone.
 ==== Error 11 - Relay Test Fault - Installation error or possibly relay failure ====
@@ Line 235: / Line 254: @@
 When the error persists after the all above steps, or when any other Failed step or extra explanation shows, then the unit may be faulty. Follow the [[https://www.victronenergy.com/support|support procedure and contact your dealer.]] Make sure to document full system wiring in a diagram, all steps and tests taken to diagnose and rule out installation error, and provide a photo of the error details shown on the GX Device menu.
+__Recovery:__ auto-restart once the error is gone.
 ==== Error 12 - Config mismatch with 2nd mcu ====
@@ Line 245: / Line 267: @@
 Make sure to select the option 'all settings' instead of 'modified settings'.
+__Recovery:__ auto-restart once the error is gone.
 ==== Error 14 - Device cannot transmit data ====
@@ Line 250: / Line 275: @@
 Another possibility, very rare though, is a broken component on the board. Return the device to the nearest service point for repair.
+__Recovery:__ auto-restart once the error is gone.
 ==== Error 15 - VE.Bus combination error ====
@@ Line 258: / Line 285: @@
   * when external BMS commands are send while a VE.Bus BMS is connected or
   * the connected VE.Bus product firmware versions are incompatible. (This can in most cases be solved by updating the firmware.)
+__Recovery:__ auto-restart once the error is gone.
 ==== Error 16 - VE.Bus dongle is missing ====
@@ Line 263: / Line 292: @@
 Instructions [[updating_firmware:updating_ve.bus_products|here]].
+__Recovery:__ system remains off until restarted.
 ==== Error 17 - Phase master missing ====
@@ Line 280: / Line 311: @@
 === Unable to solve it? ===
 If after all above steps you are still experiencing a VE.Bus Error 17, contact your dealer whom will contact Victron repairs; please provide photos of the installation and network cabling. Depending on the situation, they might advice to replace the [[venus-os:start|GX device]] and the inverter/chargers. We advise to first replace cables, and if that doesn't help then thereafter only the GX device at first, since that is less work than replacing the inverter/chargers.
+__Recovery:__ auto-restart once the error is gone.
 ==== Error 18 - AC Over-voltage on the output of a slave while switched off ====
 Solution: check if AC wires are not swapped by accident. There can never be voltage on the AC out when a unit is switched off.
+__Recovery:__ system remains off until restarted.
 ==== Error 19 - Slave does not have AC input! ====
@@ Line 289: / Line 324: @@
 Solution: Either connect the AC input to all units, or change the configuration of the synchronised units in VE.Bus System Configurator (note not VEConfigure), and disable the 'Switch as Group' Function. This setting will allow only a single Inverter/Charger to charge without error. Note this setting is not adjustable in an ESS system.
+__Recovery:__ system remains off until restarted.
+==== Error 20 - Configuration mismatch ====
+Extended VE.Bus options are not allowed when a gridcode is selected.
+__Recovery:__ system remains off until restarted.
 ==== Error 22 - This device cannot function as a slave ====
 This device is an obsolete and unsuitable model. It should be replaced.
+__Recovery:__ system remains off until restarted.
 ==== Error 24 - Switch-over system protection initiated ====
@@ Line 335: / Line 380: @@
 Good units will measure discontinuity between the Line in and out terminals. And measure a few hundred ohms between the neutral In and Out AC terminals.
+__Recovery:__ system remains off until restarted.
 ==== Error 25 - Firmware incompatibility ====
@@ Line 341: / Line 388: @@
 Solution: update all devices to the latest available firmware. Instructions [[updating_firmware:updating_ve.bus_products|here]].
+__Recovery:__ system remains off until restarted.
 ==== Error 26 - Internal error ====
 Should not occur. Switch all equipment off, and then on again; it will then resume operation. Contact Victron Energy if the problem persists.
+__Recovery:__ system remains off until restarted.
 ===== DISQUS =====
 ~~DISQUS~~