Differences

This shows you the differences between two versions of the page.

--- start [2017-09-17 10:02] – [Asking questions] mvader
+++ start [2021-06-01 09:56] – dirktebie
@@ Line 1: / Line 1: @@
-===== Welcome to Victron Live =====
+hello,
-==== Looking for product documentation and manuals? ====
+i'm owner of a MultPlus 48/1600/20 and i use it to charge my DIY LiFePo4 power-storage.
-Find your product [[https://www.victronenergy.com/products|on our main website]], and then go to the manuals section.
+now i control its function by switching it On and Off with the "remote"-contact by a RaspberryPi.
+The RaspberryPi read the Input and Overload of my SMA-EnergyMeter and then switch the charging on, if there is more power, than i need in my house.
+but i find out, that i can change the charging current with Ve-Configure(windows) while the charger is loading the batteries.
+so i think it may be a useful function, to change the charging current depending on the overload of the PV-Equipment.
+I read the Documents about the protocol to talk over the MK3-adaptor, but i can't find the solution, how to set the parameter.
-==== Asking questions ====
+All the other open-source projects are made only to read and document the use of the parts.
-Below each page there is the option to ask us questions. Questions are generally answered by either Johannes Boonstra, a very experienced technical sales manager, or Matthijs Vader, the CEO, also technical.
+i need such a sequence, which code i have to transfer to the MK3(FTDI), so i can set the parameter for charging current.
-In short, this is the place to ask questions that cannot be answered elsewhere.
+my main program is running in python(3) on the RaspberryPi.
-In more detail:
+thanks for help
-  * First, always read the manual(s), and make sure that your answer is not in there.
+ ===== Documentation =====
-  * For broken products, contact your dealer instead of contacting us on the blog.
-  * This is not the place to ask system design questions. For example "which mppt should I use with panels such and such", is a question that an end-user needs to ask his dealer or installer, and dealers and installers will be able to calculate it using the tools we provide online. Another example: "I want to design system such and such, what should I buy?", also contact a dealer or installer. They are trained and can far better help.
-  * Before asking a question on an existing installation, make sure that all firmware has heen updated to the latest official version. See https://professional.victronenergy.com -> Firmwares for the versions of all our products.
-If, with the above rules in mind, you do have a question to ask here, one last request: please do us a favour and ask it on the proper page. As an example, solar charger configuration settings must be asked on the [[victronconnect:mppt-solarchargers|VictronConnect Solar Charger page]], ESS questions at the bottom of the [[ess:design-installation-manual|ESS manual]], and so forth. This will help others that have a similar question.
+==== Looking for product documentation and manuals? ====
+Find your product [[https://www.victronenergy.com/products|on our main website]], and then go to the manuals section.
+You can also search for your [[https://www.victronenergy.com/support-and-downloads/manuals|product here]].
+==== Support ====
-==== Want to help improving documentation? ====
+All support enquires should follow the directions here - https://www.victronenergy.com/support
-By creating an account at the top right, you can change this documentation yourself. Please don't hesitate to fix small typos yourself. But also bigger changes are much appreciated. We'll receive an email of every change, and can always revert back to a previous version. Read [[:introduction|the introduction]] for some tips and tricks, for example how to receive email updates about new content.
-==== Documents that still need to made available from main website ====
+Looking for Disqus? That has been replaced by Victron Community: https://community.victronenergy.com. Please use the Victron Community for your questions, as well as for helping other people. The topic feature can help with specific issues.
-DC-Coupled PV
-Multi or Quattro combined with one or more solar chargers.
+==== Want to help improving documentation? ====
+By creating an account at the top right, you can change this documentation yourself. Please don't hesitate to fix small typos yourself. But also bigger changes are much appreciated. We'll receive an email of every change, and can always revert back to a previous version. Read [[:introduction|the introduction]] for some tips and tricks, for example how to receive email updates about new content if you want to stay up to date with changes.
-  * [[:dc_coupling:prioritize_solar|How to prioritize solar in a DC-coupled system]]
-  * [[:ve.direct:mpptprefs|Configuring MPPT Solar chargers via VE.Direct (using mpptprefs)]]
-Other:
-  * [[battery_balancer_demo_webapp|Battery balancer demo webapp]]
-  * [[ac_current_sensor:start|AC Current sensor]]
-  * [[battery_compatibility:start]]
-  * [[:ve.can:pgn_details]]
-  * [[eco_multi:start|EcoMulti installation manual]]
-==== DISQUS Comments ====
-~~DISQUS~~