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multiplus_faq [2019-10-17 13:48]
guystewart [3.1 Derating of the power factor]
multiplus_faq [2019-12-01 23:50] (current)
guy_stewart updated ve-configure to veconfigure
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 Warning: changing these settings will allow to feed-through current that may be of insufficient quality for the electrical requirements of your equipment. Warning: changing these settings will allow to feed-through current that may be of insufficient quality for the electrical requirements of your equipment.
  
-For information on VE-Configure ​and how to get started, please see this [[https://​www.victronenergy.com/​support-and-downloads/​software|VE Configure Software page]], or contact your [[https://​www.victronenergy.com/​where-to-buy|local Victron dealer.]]+For information on VEConfigure ​and how to get started, please see this [[https://​www.victronenergy.com/​support-and-downloads/​software|VE Configure Software page]], or contact your [[https://​www.victronenergy.com/​where-to-buy|local Victron dealer.]]
  
-====== 1. In the “Grid” tab of VE-Configure: ======+====== 1. In the “Grid” tab of VEConfigure: ======
  
  ​{{:​veconfigure:​grid_tab.jpg?​nolink&​400|}}  ​{{:​veconfigure:​grid_tab.jpg?​nolink&​400|}}
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-====== 2. In the “General” tab of VE-Configure: ======+====== 2. In the “General” tab of VEConfigure: ======
  
 {{::​veconfigure:​general_tab.jpg?​nolink&​400|}} {{::​veconfigure:​general_tab.jpg?​nolink&​400|}}
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 ===== 2.2 AC Input Current Limit ===== ===== 2.2 AC Input Current Limit =====
  
-The charger on the Multiplus is very powerful. If you have an existing generator that is not able to supply the maximum charging current of the Multi, you will need to adjust the AC Input Current Limit in the General Tab of VE-Configure.+The charger on the Multiplus is very powerful. If you have an existing generator that is not able to supply the maximum charging current of the Multi, you will need to adjust the AC Input Current Limit in the General Tab of VEConfigure.
  
 A reasonable starting point for the AC Current input limit is 80% of the generator capacity in Watts. For example: ​ A reasonable starting point for the AC Current input limit is 80% of the generator capacity in Watts. For example: ​
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-====== 3. In the "​Charger"​ tab of VE-Configure: ======+====== 3. In the "​Charger"​ tab of VEConfigure: ======
  
 {{:​veconfigure:​charger_tab.jpg?​nolink&​400|}} {{:​veconfigure:​charger_tab.jpg?​nolink&​400|}}
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 **Important note:** **Important note:**
  
-A detailed description of all settings is available in the VE-Configure ​help menu, and more instructions are available in our manuals.+A detailed description of all settings is available in the VEConfigure ​help menu, and more instructions are available in our manuals.
  
-====== 4. In the “Inverter” tab of VE-Configure: ======+====== 4. In the “Inverter” tab of VEConfigure: ======
  
 ===== 4.1 PowerAssist ===== ===== 4.1 PowerAssist =====
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 Try with a different generator. Try with a different generator.
  
-There can be issues with generators with Residual Current Devices (RCD'​s),​ control electronics or circuit breakers. There is some discussion about troubleshooting these issues on this [[https://​community.victronenergy.com/​questions/​1702/​multiplus-with-generator-and-residual-current-devi.html|Victron Community Question - Multiplus With Generator And Residual Current Device]], however as troubleshooting and correcting these faults have serious safety implications,​ they are best discussed with a local installer who has appropriate electrical qualifications,​ or your Victron Dealer.+As troubleshooting and correcting these faults have serious safety implications,​ they are best discussed with a local installer who has appropriate electrical qualifications,​ or your Victron Dealer.
  
 +There can be issues with generators with Residual Current Devices (RCD'​s),​ control electronics or circuit breakers. There is some discussion about troubleshooting these issues on this [[https://​community.victronenergy.com/​questions/​1702/​multiplus-with-generator-and-residual-current-devi.html|Victron Community Question - Multiplus With Generator And Residual Current Device]].
 +
 +Simplify the AC wiring, With everything safely shut down and tested for voltage, disconnect the AC-Output active, neutral and earth. Direct wire in the generator connections,​ with no other bus bar links. A common neutral can cause issues.
  
 If there is still no connection, contact your dealer or distributor. Tell them the steps that you have taken already to attempt to get it to work and they can help from there. If there is still no connection, contact your dealer or distributor. Tell them the steps that you have taken already to attempt to get it to work and they can help from there.
multiplus_faq.txt · Last modified: 2019-12-01 23:50 by guy_stewart