Differences

This shows you the differences between two versions of the page.

--- drafts:multigrid_faq [2018-03-04 04:31] – created guystewart
+++ drafts:multigrid_faq [2019-02-01 13:39] (current) – [# Nuisance Tripping of Residual Current Devices (RCDs)] guy_stewart
@@ Line 1: / Line 1: @@
 ====== Multigrid Troubleshooting FAQ ======
+=== DRAFT ===
@@ Line 15: / Line 17: @@
 ===== # Error 11. =====
+For issues relating to # Error 11 alarms, [[https://www.victronenergy.com/live/ve.bus:ve.bus_error_codes#error_11_-_installation_error_or_relay_failure_multigrid_only
-Error 11 refers to a fault state where an internal relay check is performed to assess if there is a functioning neutral earth link in the electrical system. If a neutral earth link is not found, the Multigrid will engage the relay and create this link.
+|please read the VE.Bus Error Codes page]].
-There can only be 1 earth, neutral link bond (NEM) in each installation. For example, In Australia, this link is made inside the supply mains distribution box.
-In the event of a detected grid outage, the Multigrid will disconnected ("island") the active AND the neutral on the AC-Input to the inverter. This also serves to remove the NEM connection, which needs to then be quickly re-created inside the Multigrid for the AC-Out. This is to maintain safety features on the electrical circuit such as residual current devices (RCDs).
-It is important for the operation of this relay, that the neutral links on the AC input and AC output of the Multigrid remain isolated from each other.
-If there is a connection detected between these two neutrals, it will trigger Error 11, and the unit will shut down until it is corrected.
-If you are adding the Multigrid to existing wiring and intend to seperate the essential (AC-Out) and non-essential (AC-In) loads; It is recommended to disconnect all existing distribution board wiring for these and re-wire the board with them structurally separated and clearly labelled.
-To be clear, that is two separated, neutral buses. One for the mains grid supply and one for the AC-Out 'Essential Loads' that will remain on during a grid outage.
-It will only take one instance of a circuit with the active connected to the AC-out, while the neutral is connected to the AC-in neutral bus (or vice versa) to lead to re-occurring error 11 issues.
-Furthermore, future circuit additions by electricians who are unfamiliar with the separated neutral links could lead to issues arising with an otherwise functioning installed system.
-If you are not separating the loads into Essential and Non-essential, and all loads will be connected to the AC-Out of the Multigrid, then you will STILL have 2 seperate neutrals. However the ONLY load on the Main Grid Supply neutral will be the Multigrid AC-Input.
-This will still cause the NEM link to be broken during an outage, and the new NEM link to be made inside the Multigrid.
-You will need to run two Active and two Neutrals to the Multigrid, one for the AC-In and one for the AC-out. They will share the same common earth.
-{{:drafts:multigridwiring.jpg?600|}}
 ===== # Nuisance Tripping of Residual Current Devices (RCDs) =====
+See Wiring Unlimited.
-The test required for the Neutral Earth link introduces a small amount of Neutral Earth current leakage. This is estimated to be less than 10 mA, well below the normal RCD trip threshold of 30 mA.
-However, there may be other devices on the electrical circuit which are also introducing a small 'below threshold' amount of neutral earth leakage, and the cumulative effect of the relay check can cause unpredictable nuisance tripping of RCD's.
-As the Multigrid relay check is an essential safety feature, the other devices that are contributing to the total leakage about 30 mA will need to be identified and removed from the system.
-Some common troublesome appliances to check and disconnect first when troubleshooting are:
-Surge Protected Power-boards
-Old refrigerator compressors
-Electric hot water units (due to their own earth differential from the main earth stake).