Differences

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--- ccgx:start [2019-10-18 13:04] – [6.2 Compatible MFDs and instructions] guy_stewart
+++ ccgx:start [2019-10-23 12:09] – [5.6 Remote Console on VRM - Trouble shooting] mvader
@@ Line 870: / Line 870: @@
   - In VictronConnect, use the GX Log Converter feature to convert them to Excel sheets.
-==== 5.6 Remote Console on VRM ====
+==== 5.6 Remote Console on VRM - Setup ====
 This feature allows full remote control of a GX Device, over the internet:
@@ Line 884: / Line 884: @@
 {{ :vrm_portal:vrm_remote_console.jpg?direct }}
-Trouble shooting tips:
+==== 5.7 Remote Console on VRM - Trouble shooting ====
-  - Make sure that basic communication with VRM works, see chapter 5.4.
+Follow these steps to trouble shoot Remote Console on VRM
-  - After enabling the feature, make sure to set (or disable) the password.
-  - Also make sure to restart the CCGX.
+  - Make sure that Logging to the VRM portal works, see chapter 5.4. Without this; Remote Console on VRM will not work.
+  - After enabling the Remote Console feature, make sure to set (or disable) the password.
+  - Also make sure to restart the CCGX after setting (or disabling) the password.
   - Make sure to update the CCGX to the latest firmware version. The last stability improvement for Remote Console was made in version v2.30.
   - After the restart, check the Remote Console on VRM status shows online or a port number. In case it says offline, or port number 0, the CCGX was unable to connect to the Remote Console server. This is normally caused by a (company) firewall, blocking the connection. The solution is then to configure an exception rules in the firewall.