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Table of Contents
Color Control GX: Updating firmware
There are two ways to update the firmware of a CCGX:
- Update it via the internet, either manually or let it check for new updates every day
- Update it from an microSD-card or USB-stick
1. Internet
To update from the internet, go to the Settings menu, and then Firmware.
2. microSD-card or USB-stick
Follow the instructions below to update a Color Control that is not connected to the internet. Or to recover a Color Control that is not working anymore.
2.1 Download
Get the latest zip file from this list:
http://updates.victronenergy.com/feeds/ccgx/images/
The details changelog, including possible limitations and known issues, is available in Victron Professional.
See also recent blogposts: https://www.victronenergy.com/blog/category/firmware/
2.2. Note on USB-sticks
Not all sticks work yet, unfortunately. If the Color Control display shows just solid blue after rebooting, and nothing happens after that, you most probably have a USB-stick that does not work. Try to find another one that does work. Or use a microSD-card, as they always work.
2.3. Prepare microSD-card or USB stick
- Make sure it is formatted with FAT or FAT32. Nothing else, also no exFAT.
- Extract all files from the zip file in to the root-folder of the microSD or USB-stick.
2.4 Place the microSD-card or USB-stick in the Color Control
2.5 Make sure VE.Direct port 1 is not connected to a product
2.6 Reboot the Color Control and force it into update mode.
There are two ways to do this:
1. Via the reboot option in the settings menu:
- Find Reboot in the setup menu (Settings → General → Reboot)
- Initiate restart. Press and hold button E as soon as you see the text ‘Rebooting’.
2. With a hard reboot:
- Press and hold button E
- Then press buttons A and B at the same time and release them again, while holding button E
2.7 Wait until the screen is black and you see white text: ‘Programming’
2.8 Release button E and follow onscreen instructions
2.9 Common problems
2.9.1 The screen stays solid blue (no Victron logo) after the reboot
There are three things that could be the problem:
- There is still a BMV or other VE.Direct product connected to VE.Direct port 1, disconnect it before the reboot.
- There is a problem with finding the new firmware on the microSD or USB. Double check its contents and formatting format (FAT or FAT32). NTFS disk format is not supported.
- The USB-stick hardware is not supported, try your luck with another stick or use a microSD-card.
2.9.2 Error message 'error: the file ubi.img is missing' is shown
In this case the sd card or usb-stick is properly loaded, and the update script on the stick is being executed: no need to try another stick or card!
To solve: make sure that you have copied all files from the zip file onto the card or usb stick. And make sure to use the Eject function in Windows: ubi.img os the largest file and might take some time to get properly written.
DISQUS Comments
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