There are two ways to update the firmware of a CCGX:

1. Update it via the internet, either manually or let it check for new updates every day
2. Update it from an microSD-card or USB-stick

To update from the internet, go to the Settings menu, and then Firmware.

Follow the instructions below to update a Color Control that is not connected to the internet. Or to recover a Color Control that is not working anymore.

Get the latest zip file from this list:

http://updates.victronenergy.com/feeds/ccgx/images/

The details changelog, including possible limitations and known issues, is available in Victron Professional.

See also recent blogposts: https://www.victronenergy.com/blog/category/firmware/

Not all sticks work yet, unfortunately. If the Color Control display shows just solid blue after rebooting, and nothing happens after that, you most probably have a USB-stick that does not work. Try to find another one that does work. Or use a microSD-card, as they always work.

• Make sure it is formatted with FAT or FAT32. Nothing else, also no exFAT.
• Extract all files from the zip file in to the root-folder of the microSD or USB-stick.
• Use the Windows Safely remove device function before taking the microSD or USB-stick out of the computer. On Linux and Apple this is called Eject.

There are two ways to do this:

• Find Reboot in the setup menu (Settings → General → Reboot)

• Initiate restart. Press and hold button E as soon as you see the text ‘Rebooting’.

• Press and hold button E

• Then press buttons A and B at the same time and release them again, while holding button E

This is the text shown during programming:

There are three things that could be the problem:

1. There is still a BMV or other VE.Direct product connected to VE.Direct port 1, disconnect it before the reboot.
2. There is a problem with finding the new firmware on the microSD or USB. Double check its contents and formatting format (FAT or FAT32). NTFS disk format is not supported.
3. The USB-stick hardware is not supported, try your luck with another stick or use a microSD-card.

In this case the sd card or usb-stick is properly loaded, and the update script on the stick is being executed: no need to try another stick or card!

To solve: make sure that you have copied all files from the zip file onto the card or usb stick. And make sure to use the Eject function in Windows: ubi.img os the largest file and might take some time to get properly written.

~~DISQUS~~