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ccgx:ccgx_ve_power_setup [2018-03-01 23:26] – [4.1 Remote VEConfigure: Requirements] mvaderccgx:ccgx_ve_power_setup [2023-05-07 09:53] (current) mvader
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 ===== 1. Introduction ===== ===== 1. Introduction =====
  
-VE Power Setup is a Windows application that can be used to:+VE Power Setup is a Windows application that can be used for three things: 
   - Update the firmware of a VE.Can product connected via USB to your computer (requires a CANUSB adapter, ASS030532000)   - Update the firmware of a VE.Can product connected via USB to your computer (requires a CANUSB adapter, ASS030532000)
-  - Remotely updating firmware of a VE.Can product (requires an internet connected Venus device) +  - (deprecated) Remotely updating firmware of a VE.Can product (requires an internet connected [[venus-os:start|GX device]]). Use the [[vrm_portal:remote-firmware-update|new mechanism]] instead. 
-  - Remotely changing the configuration of VE.Bus system: Remote VEConfigure (requires an internet connected Venus device)+  - (deprecated) Remotely changing the configuration of VE.Bus system: Remote VEConfigure (requires an internet connected [[venus-os:start|GX device]]). Use the new [[vrm_portal:remote-veconfigure|new mechanism]] instead.
  
-To update the firmware of a VE.Can product, its typically most convenient to use the remote option. Since its then not necessary to obtain the CANUSB adapter.+Note that even for updating a VE.Can product via USB (first option in above list), its easier to not use VE Power Setup. Instead, use the remote firmware update feature (second option in above list) insteadIts then not necessary to obtain the CANUSB adapter. In conclusion, the only reason to use VE Power Setup is when there is no [[venus-os:start|GX device]] and no internet available.
  
 Products which can be firmware updated via its VE.Can port are: Products which can be firmware updated via its VE.Can port are:
-  * BlueSolar Charger 150/70 VE.Can +  * BlueSolar Charger 150/70 CAN-bus 
-  * BlueSolar Charger 150/85 VE.Can+  * BlueSolar Charger 150/85 CAN-bus 
 +  * All SmartSolar Chargers with VE.Can
   * Lynx Shunt VE.Can   * Lynx Shunt VE.Can
   * All four Skylla-i Battery Chargers   * All four Skylla-i Battery Chargers
   * Skylla-i Remote Control Panel   * Skylla-i Remote Control Panel
 +  * Skylla-IP44
   * All our different VE.Can to VE.Bus/VE.Direct and NMEA2000 to VE.Bus/VE.Direct interfaces   * All our different VE.Can to VE.Bus/VE.Direct and NMEA2000 to VE.Bus/VE.Direct interfaces
   * Ion Control   * Ion Control
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 Notes: Notes:
   * Remotely updating firmware in VE.Bus products (Inverters, Multis and Quattros) is not possible and will also not become possible.   * Remotely updating firmware in VE.Bus products (Inverters, Multis and Quattros) is not possible and will also not become possible.
 +  * Remotely changing settings is only possible for VE.Bus products.
   * Since VE Power Setup version 5.0, the product configuration is preserved during a firmware update. More information in our [[https://www.victronenergy.com/blog/2015/09/15/color-control-gx-v1-28-and-ve-power-setup-5-0/|blogpost about the v5.0 software release]].   * Since VE Power Setup version 5.0, the product configuration is preserved during a firmware update. More information in our [[https://www.victronenergy.com/blog/2015/09/15/color-control-gx-v1-28-and-ve-power-setup-5-0/|blogpost about the v5.0 software release]].
   * Looking for Remote VEConfigure with a "Victron Global Remote 2 (VGR2)"? See. [[https://www.victronenergy.com/panel-systems-remote-monitoring/victron-global-remote2#manuals|here]]   * Looking for Remote VEConfigure with a "Victron Global Remote 2 (VGR2)"? See. [[https://www.victronenergy.com/panel-systems-remote-monitoring/victron-global-remote2#manuals|here]]
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   - Download and install VE Power Setup from our [[https://www.victronenergy.com/support-and-downloads/software#ve-power-setup|Software downloads page]].   - Download and install VE Power Setup from our [[https://www.victronenergy.com/support-and-downloads/software#ve-power-setup|Software downloads page]].
-  - Obtain the necessary firmware file on [[https://professional.victonenergy.com]]|the Victron Professional portal]].+  - Obtain the necessary firmware file on [[https://professional.victonenergy.com|the Victron Professional portal]].
   - Connect the VE.Can product to the computer, using the [[https://www.victronenergy.com/accessories/canusb-interface|CAN-USB Adapter]].   - Connect the VE.Can product to the computer, using the [[https://www.victronenergy.com/accessories/canusb-interface|CAN-USB Adapter]].
   - Follow instructions in VE Power Setup.   - Follow instructions in VE Power Setup.
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 Check the information behind the ''Need help connecting?'' button in VE Power Setup. Check the information behind the ''Need help connecting?'' button in VE Power Setup.
  
-===== 3. Remote VE.Can firmware update =====+===== 3. Remote VE.Can firmware update (DEPRECATED) =====
  
-==== 3.1 Remote VE.Can update: Instructions ====+Note that this feature is deprecated; and only works for GX devices running old firmware. Instead of following the remote firmware procedure as documented on this page, we recommend to update the GX Device to the latest available firmware version, and then use the procedures documented [[vrm_portal:remote-firmware-update|here]]. 
 + 
 +==== 3.1 Instructions ====
   - Download and install VE Power Setup from our [[https://www.victronenergy.com/support-and-downloads/software#ve-power-setup|Software downloads page]].   - Download and install VE Power Setup from our [[https://www.victronenergy.com/support-and-downloads/software#ve-power-setup|Software downloads page]].
   - Obtain the necessary firmware file on [[https://professional.victonenergy.com]]|the Victron Professional portal]].   - Obtain the necessary firmware file on [[https://professional.victonenergy.com]]|the Victron Professional portal]].
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   - After selecting the site, VE Power Setup will establish communication to the selected site.   - After selecting the site, VE Power Setup will establish communication to the selected site.
   - Once established, it will perform a remote scan, to find all products connected to the Color Control.   - Once established, it will perform a remote scan, to find all products connected to the Color Control.
-==== 3.2 Remote VE.Can update: Troubleshooting ====+==== 3.2 Troubleshooting ====
   - Check the [[ccgx:ccgx_ve_power_setup#two-way_communication|Two-way communication instructions]].   - Check the [[ccgx:ccgx_ve_power_setup#two-way_communication|Two-way communication instructions]].
  
-===== 4. Remote VEConfigure =====+===== 4. Remote VEConfigure (DEPRECATED) =====
  
-==== 4.1 Remote VEConfigure: Requirements ====+Note that this feature is deprecated; and only works for GX devices running v2.16 or earlier. To remotely configure inverter/chargers in system with GX devices running Venus OS v2.17 or later, see the functionality, as documented here: [[vrm_portal:remote-veconfigure|VRM Remote VEConfigure]]. 
 + 
 +==== 4.1 Requirements ====
  
   * Remote VEConfigure works for both single unit systems as parallel and three phase systems.   * Remote VEConfigure works for both single unit systems as parallel and three phase systems.
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 If the VE.Bus device is connected to the CCGX via a VE.Bus to VE.Can interface, as was often the case in a Hub-1 system, this interface cable needs to run firmware version v2.05 or higher. Note that it is possible to first update the firmware in the interface cable, and then remotely configure the VE.Bus system. If the VE.Bus device is connected to the CCGX via a VE.Bus to VE.Can interface, as was often the case in a Hub-1 system, this interface cable needs to run firmware version v2.05 or higher. Note that it is possible to first update the firmware in the interface cable, and then remotely configure the VE.Bus system.
  
-==== 4.2 Remote VEConfigure: Instructions ====+==== 4.2 Instructions ====
   - Download and install VE Power Setup from our [[https://www.victronenergy.com/support-and-downloads/software#ve-power-setup|Software downloads page]].   - Download and install VE Power Setup from our [[https://www.victronenergy.com/support-and-downloads/software#ve-power-setup|Software downloads page]].
   - Obtain the necessary firmware file on [[https://professional.victonenergy.com]]|the Victron Professional portal]].   - Obtain the necessary firmware file on [[https://professional.victonenergy.com]]|the Victron Professional portal]].
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   - Select the modified setting file and wait until done.   - Select the modified setting file and wait until done.
  
-==== 4.Inverter restart - short loss of AC power ====+==== 4.Inverter restart - short loss of AC power ====
  
 Changing certain settings, such as Assistants, will cause the inverter/charger to momentarily switch off and back on again. In such situations, VEConfig will warn when saving the settings: Changing certain settings, such as Assistants, will cause the inverter/charger to momentarily switch off and back on again. In such situations, VEConfig will warn when saving the settings:
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 And it is important that the CCGX (or Venus GX) is powered from DC: it should not lose power during this process. And it is important that the CCGX (or Venus GX) is powered from DC: it should not lose power during this process.
  
-==== 4.2 Remote VEConfigure: Troubleshooting ====+==== 4.Troubleshooting ====
  
-=== Problem in the communication link between your computer and the Remote Venus Device. ===+=== Problem in the communication link between your computer and the Remote [[venus-os:start|GX device]]. ===
 Check the [[ccgx:ccgx_ve_power_setup#two-way_communication|Two-way communication instructions]]. Check the [[ccgx:ccgx_ve_power_setup#two-way_communication|Two-way communication instructions]].
  
 === Error, remote Color Control gave VEConfig error code 30: MK2 communication error === === Error, remote Color Control gave VEConfig error code 30: MK2 communication error ===
  
-Verify that both the firmware of the VE.Bus system and the Venus Device comply to the [[ccgx:ccgx_ve_power_setup#remote_veconfigurerequirements|requirements for Remote VEConfigure]].+Verify that both the firmware of the VE.Bus system and the [[venus-os:start|GX device]] comply to the [[ccgx:ccgx_ve_power_setup#remote_veconfigurerequirements|requirements for Remote VEConfigure]].
  
-===== 5. Two-way communication =====+===== 5. Two-way communication (DEPRECATED) ===== 
 + 
 +The information in this chapter describes deprecated functionality. For both remote firmware updates and Remote VEConfigure, we recommend to update the GX device to the latest version, and then use the new functionality: 
 + 
 +  * [[vrm_portal:remote-firmware-update|]] 
 +  * [[vrm_portal:remote-veconfigure|]] 
 + 
 +(old text continues) 
 + 
 +Two-way communication is the name of the technology used for the communication link between your computer and the [[venus-os:start|GX device]] during Remote Firmware updates and Remote VEConfigure.
  
-Two-way communication is the name of the technology used for the communication link between your computer and the Venus Device during Remote Firmware updates and Remote VEConfigure. 
 ==== 5.1 Configuration ==== ==== 5.1 Configuration ====
  
   - Use the latest version of the [[https://www.victronenergy.com/support-and-downloads/software#ve-configuration-tools-for-ve-bus-products|VE Configuration Tools for VE.Bus products]].   - Use the latest version of the [[https://www.victronenergy.com/support-and-downloads/software#ve-configuration-tools-for-ve-bus-products|VE Configuration Tools for VE.Bus products]].
   - Use the latest version of [[https://www.victronenergy.com/support-and-downloads/software#ve-power-setup|VE Power Setup]].   - Use the latest version of [[https://www.victronenergy.com/support-and-downloads/software#ve-power-setup|VE Power Setup]].
-  - Check that the Venus device runs the latest available firmware. +  - Check that the [[venus-os:start|GX device]] runs the latest available firmware. 
-  - Enable Two-way communication on the Venus device.+  - Enable Two-way communication on the [[venus-os:start|GX device]].
   - Make sure to have Full Control access on the installation: On the VRM Portal, navigate to the site, then to the Settings tab, and click Users. Your login needs to highlight in green and show Full Control.   - Make sure to have Full Control access on the installation: On the VRM Portal, navigate to the site, then to the Settings tab, and click Users. Your login needs to highlight in green and show Full Control.
    - CCGX must be connected to internet, and Two-way communication must show as up in the Device list on the VRM Portal.    - CCGX must be connected to internet, and Two-way communication must show as up in the Device list on the VRM Portal.
  
-This screenshot shows the Device list on the VRM Portal. See Venus device firmware version, as well as Two-way communication status encircled in red:+This screenshot shows the Device list on the VRM Portal. See [[venus-os:start|GX device]] firmware version, as well as Two-way communication status encircled in red:
 {{ :ccgx:remoteveconfig_requirements_version_and_comms.png?nolink |}} {{ :ccgx:remoteveconfig_requirements_version_and_comms.png?nolink |}}
  
 ==== 5.2 Two way communication: Troubleshooting ==== ==== 5.2 Two way communication: Troubleshooting ====
  
-As a first stap, carefully go through above steps of configuring Two-way communication.+As a first step, carefully go through above steps of configuring Two-way communication.
  
 === Error "VRM API not responding" === === Error "VRM API not responding" ===
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   * If you get a crash right at start up, you need to install the [[http://www.microsoft.com/en-us/download/details.aspx?id=29|Microsoft Visual C 2008 redistributable]].   * If you get a crash right at start up, you need to install the [[http://www.microsoft.com/en-us/download/details.aspx?id=29|Microsoft Visual C 2008 redistributable]].
  
-===== DISQUS ===== + 
-~~DISQUS~~+ 
ccgx/ccgx_ve_power_setup.1519943202.txt.gz · Last modified: 2018-03-01 23:26 by mvader

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