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--- ccgx:ccgx_ve_power_setup [2017-12-05 11:01] – mvader
+++ ccgx:ccgx_ve_power_setup [2023-05-07 09:53] (current) – mvader
@@ Line 1: / Line 1: @@
 ====== VE Power Setup manual ======
-==== 1. Introduction ====
+===== 1. Introduction =====
-VE Power Setup is a Windows application that can be used to:
+VE Power Setup is a Windows application that can be used for three things:
-  - Update firmware of a VE.Can product connected to your computer (requires a CANUSB adapter, ASS030532000)
-  - Remotely updating firmware of a VE.Can product (requires an internet connected Venus device)
-  - Remotely changing the configuration of VE.Bus system: Remote VEConfigure (requires an internet connected Venus device)
-To update the firmware of a VE.Can product, its typically most convenient to use the remote option. Since its then not necessary to obtain the CANUSB adapter.
+  - Update the firmware of a VE.Can product connected via USB to your computer (requires a CANUSB adapter, ASS030532000)
+  - (deprecated) Remotely updating firmware of a VE.Can product (requires an internet connected [[venus-os:start|GX device]]). Use the [[vrm_portal:remote-firmware-update|new mechanism]] instead.
+  - (deprecated) Remotely changing the configuration of VE.Bus system: Remote VEConfigure (requires an internet connected [[venus-os:start|GX device]]). Use the new [[vrm_portal:remote-veconfigure|new mechanism]] instead.
+Note that even for updating a VE.Can product via USB (first option in above list), its easier to not use VE Power Setup. Instead, use the remote firmware update feature (second option in above list) instead. Its then not necessary to obtain the CANUSB adapter. In conclusion, the only reason to use VE Power Setup is when there is no [[venus-os:start|GX device]] and no internet available.
 Products which can be firmware updated via its VE.Can port are:
-  * BlueSolar Charger 150/70 VE.Can
+  * BlueSolar Charger 150/70 CAN-bus
-  * BlueSolar Charger 150/85 VE.Can
+  * BlueSolar Charger 150/85 CAN-bus
+  * All SmartSolar Chargers with VE.Can
   * Lynx Shunt VE.Can
   * All four Skylla-i Battery Chargers
   * Skylla-i Remote Control Panel
+  * Skylla-IP44
   * All our different VE.Can to VE.Bus/VE.Direct and NMEA2000 to VE.Bus/VE.Direct interfaces
   * Ion Control
-Products with a VE.Can port that need to be updated differently are:
+Products that cannot be updated via their VE.Can port are:
   * Lynx Ion (update via USB port instead)
   * Lynx Ion + Shunt (update via USB port instead)
@@ Line 28: / Line 31: @@
 Notes:
   * Remotely updating firmware in VE.Bus products (Inverters, Multis and Quattros) is not possible and will also not become possible.
+  * Remotely changing settings is only possible for VE.Bus products.
   * Since VE Power Setup version 5.0, the product configuration is preserved during a firmware update. More information in our [[https://www.victronenergy.com/blog/2015/09/15/color-control-gx-v1-28-and-ve-power-setup-5-0/|blogpost about the v5.0 software release]].
+  * Looking for Remote VEConfigure with a "Victron Global Remote 2 (VGR2)"? See. [[https://www.victronenergy.com/panel-systems-remote-monitoring/victron-global-remote2#manuals|here]]
-Looking for Remote VEConfigure with a "Victron Global Remote 2 (VGR2)"? See. [[https://www.victronenergy.com/panel-systems-remote-monitoring/victron-global-remote2#manuals|here]]
+===== 2. Updating a VE.Can product via USB =====
-===== 2. Instructions for Updating VE.Can firmware locally =====
+==== 2.1 VE.Can USB update: Instructions ====
-==== 2.1 Instructions ====
   - Download and install VE Power Setup from our [[https://www.victronenergy.com/support-and-downloads/software#ve-power-setup|Software downloads page]].
-  - Obtain the necessary firmware file on [[https://professional.victonenergy.com]]|the Victron Professional portal]].
+  - Obtain the necessary firmware file on [[https://professional.victonenergy.com|the Victron Professional portal]].
+  - Connect the VE.Can product to the computer, using the [[https://www.victronenergy.com/accessories/canusb-interface|CAN-USB Adapter]].
   - Follow instructions in VE Power Setup.
-==== 3.2 Trouble shooting ====
+==== 3.2 VE.Can USB update: Troubleshooting ====
-  - Check the information behind the ''Need help connecting?'' button in the application.
-===== 3. Updating VE.Can firmware remotely =====
+Check the information behind the ''Need help connecting?'' button in VE Power Setup.
+===== 3. Remote VE.Can firmware update (DEPRECATED) =====
+Note that this feature is deprecated; and only works for GX devices running old firmware. Instead of following the remote firmware procedure as documented on this page, we recommend to update the GX Device to the latest available firmware version, and then use the procedures documented [[vrm_portal:remote-firmware-update|here]].
 ==== 3.1 Instructions ====
   - Download and install VE Power Setup from our [[https://www.victronenergy.com/support-and-downloads/software#ve-power-setup|Software downloads page]].
   - Obtain the necessary firmware file on [[https://professional.victonenergy.com]]|the Victron Professional portal]].
-  - Follow the Two-way communication checklist
+  - Follow the [[https://www.victronenergy.com/live/ccgx:ccgx_ve_power_setup#two-way_communication|Two-way communication checklist]].
-  - Open VE Power Setup, and enter your VRM login credentials
+  - Start VE Power Setup
-  - Now select an installation.
+  - Click "Connected to a Color Control on VRM", and enter your VRM login credentials
-  - Select the product that you want to update. The current firmware version will be shown, see image above.
+  - Choose the required installation. Sites on which you have Admin-rights and that have two-way-communication enabled will be highlighted in blue: \\ {{:ccgx:ve_power_setup_4_3_site_select.png?nolink|}}
-  - Select the firmware file on your computer, and press the Update button.
+  - After selecting the site, VE Power Setup will establish communication to the selected site.
+  - Once established, it will perform a remote scan, to find all products connected to the Color Control.
+==== 3.2 Troubleshooting ====
+  - Check the [[ccgx:ccgx_ve_power_setup#two-way_communication|Two-way communication instructions]].
+===== 4. Remote VEConfigure (DEPRECATED) =====
-==== 3.2 Trouble shooting ====
+Note that this feature is deprecated; and only works for GX devices running v2.16 or earlier. To remotely configure inverter/chargers in system with GX devices running Venus OS v2.17 or later, see the functionality, as documented here: [[vrm_portal:remote-veconfigure|VRM Remote VEConfigure]].
-  - Check the information behind the ''Need help connecting?'' button in the application.
-  - Check [[ccgx:ccgx_ve_power_setup#remote_firmware_update|Remote firmware update instructions]].
-===== 4. Remote VEConfigure =====
+==== 4.1 Requirements ====
   * Remote VEConfigure works for both single unit systems as parallel and three phase systems.
@@ Line 64: / Line 74: @@
   * VE.Bus firmware versions 416 and 417 can not be configured remotely
   * Remote configuring firmware version 418 or later requires the CCGX or Venus GX to run v2.10 or later
-  * If the VE.Bus device is connected to the CCGX via a VE.Bus to VE.Can interface, as was often the case in a Hub-1 system, this interface cable needs to run firmware version v2.05 or higher. Note that it is possible to first update the firmware in the interface cable, and then remotely configure the VE.Bus system.
+  * The firmware version of the VE.Bus system must stay the same, in between downloading, changing and uploading settings.
-==== 4.1 Remote VEConfigure walk-through ====
+=== Using a VE.Bus to VE.Can interface? ===
+If the VE.Bus device is connected to the CCGX via a VE.Bus to VE.Can interface, as was often the case in a Hub-1 system, this interface cable needs to run firmware version v2.05 or higher. Note that it is possible to first update the firmware in the interface cable, and then remotely configure the VE.Bus system.
+==== 4.2 Instructions ====
+  - Download and install VE Power Setup from our [[https://www.victronenergy.com/support-and-downloads/software#ve-power-setup|Software downloads page]].
+  - Obtain the necessary firmware file on [[https://professional.victonenergy.com]]|the Victron Professional portal]].
+  - Follow the [[https://www.victronenergy.com/live/ccgx:ccgx_ve_power_setup#two-way_communication|Two-way communication checklist]].
   - Start VE Power Setup
-  - Choose "Connected to a Color Control on VRM"
+  - Click "Connected to a Color Control on VRM", and enter your VRM login credentials
-  - Login: \\ {{:ccgx:ve_power_setup_4b7_login.png?nolink|}}
+  - Choose the required installation. Sites on which you have Admin-rights and that have two-way-communication enabled will be highlighted in blue: \\ {{:ccgx:ve_power_setup_4_3_site_select.png?nolink|}}
-  - Choose the required site. Sites on which you have Admin-rights and that have two-way-communication enabled will be highlighted in blue: \\ {{:ccgx:ve_power_setup_4_3_site_select.png?nolink|}}
+  - After selecting the site, VE Power Setup will establish communication to the selected site.
-  - After selecting the site, VE Power Setup will establish communication to the selected site. Once established, it will perform a remote scan, to find all products connected to the Color Control. Now select the product you want to configure: \\ {{:ccgx:ve_power_setup_4_3_remote_veconfigure_screen.png?nolink|}}
+  - Once established, it will perform a remote scan, to find all products connected to the Color Control.
+  - Now select the product you want to configure: \\ {{:ccgx:ve_power_setup_4_3_remote_veconfigure_screen.png?nolink|}}
   - Choose "Get settings".
   - Save the settings file with an appropriate name.
@@ Line 81: / Line 98: @@
   - Select the modified setting file and wait until done.
-==== 4.2 Inverter restart - short loss of AC power ====
+==== 4.3 Inverter restart - short loss of AC power ====
 Changing certain settings, such as Assistants, will cause the inverter/charger to momentarily switch off and back on again. In such situations, VEConfig will warn when saving the settings:
@@ Line 92: / Line 109: @@
 And it is important that the CCGX (or Venus GX) is powered from DC: it should not lose power during this process.
+==== 4.4 Troubleshooting ====
-===== 5. Two-way communication =====
+=== Problem in the communication link between your computer and the Remote [[venus-os:start|GX device]]. ===
+Check the [[ccgx:ccgx_ve_power_setup#two-way_communication|Two-way communication instructions]].
-==== 5.1 Configuring Two-way communication  ====
+=== Error, remote Color Control gave VEConfig error code 30: MK2 communication error ===
+Verify that both the firmware of the VE.Bus system and the [[venus-os:start|GX device]] comply to the [[ccgx:ccgx_ve_power_setup#remote_veconfigurerequirements|requirements for Remote VEConfigure]].
+===== 5. Two-way communication (DEPRECATED) =====
+The information in this chapter describes deprecated functionality. For both remote firmware updates and Remote VEConfigure, we recommend to update the GX device to the latest version, and then use the new functionality:
+  * [[vrm_portal:remote-firmware-update|]]
+  * [[vrm_portal:remote-veconfigure|]]
+(old text continues)
+Two-way communication is the name of the technology used for the communication link between your computer and the [[venus-os:start|GX device]] during Remote Firmware updates and Remote VEConfigure.
+==== 5.1 Configuration ====
   - Use the latest version of the [[https://www.victronenergy.com/support-and-downloads/software#ve-configuration-tools-for-ve-bus-products|VE Configuration Tools for VE.Bus products]].
   - Use the latest version of [[https://www.victronenergy.com/support-and-downloads/software#ve-power-setup|VE Power Setup]].
-  - Check that the Venus device runs the latest available firmware.
+  - Check that the [[venus-os:start|GX device]] runs the latest available firmware.
-  - Enable Two-way communication on the Venus device.{{ :ccgx:remoteveconfig_requirements_version_and_comms.png?nolink |}}
+  - Enable Two-way communication on the [[venus-os:start|GX device]].
   - Make sure to have Full Control access on the installation: On the VRM Portal, navigate to the site, then to the Settings tab, and click Users. Your login needs to highlight in green and show Full Control.
-   - CCGX must be connected to internet, and Two-way communication must show as up in the Device list on the VRM Portal: FIXME add screenshot.
+   - CCGX must be connected to internet, and Two-way communication must show as up in the Device list on the VRM Portal.
+This screenshot shows the Device list on the VRM Portal. See [[venus-os:start|GX device]] firmware version, as well as Two-way communication status encircled in red:
+{{ :ccgx:remoteveconfig_requirements_version_and_comms.png?nolink |}}
+==== 5.2 Two way communication: Troubleshooting ====
-==== 5.2 Trouble shooting Two-way communication ====
+As a first step, carefully go through above steps of configuring Two-way communication.
 === Error "VRM API not responding" ===
@@ Line 131: / Line 170: @@
   * If you get a crash right at start up, you need to install the [[http://www.microsoft.com/en-us/download/details.aspx?id=29|Microsoft Visual C 2008 redistributable]].
-===== DISQUS =====
-~~DISQUS~~