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ccgx:ccgx_faq [2019-02-06 21:38]
mvader [Q15: What type of networking is used by the Color Control GX (TCP and UDP ports)?]
ccgx:ccgx_faq [2019-08-15 12:34] (current)
guy_stewart replace venus-device with GX device
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 === Step by step instructions when connected to VE.Bus port on the CCGX === === Step by step instructions when connected to VE.Bus port on the CCGX ===
-  - Update the Color Control to the latest available version. See our blog posts in the [[https://​www.victronenergy.com/​blog/​category/​firmware/​|firmware category]].+  - Update the Color Control to the latest available version. See our blog posts in the [[https://​www.victronenergy.com/​blog/​category/​firmware-software/]].
   - Do you have a Digital Multi Control or VE.Bus BMS in the system? In that case it is normal that on/off is disabled. See also the VE.Bus related notes in the [[:​ccgx:​start#​connecting_victron_products|CCGX manual]]   - Do you have a Digital Multi Control or VE.Bus BMS in the system? In that case it is normal that on/off is disabled. See also the VE.Bus related notes in the [[:​ccgx:​start#​connecting_victron_products|CCGX manual]]
   - In case you have had a Digital Multi Control or VE.Bus BMS connected to your system, the Color Control remembers it and even when those accessories have been removed the On/off switch will still be disabled. To clear the memory, execute a Redetect system, the option is in the Multi or Quattro section of the Color Control GX menu.   - In case you have had a Digital Multi Control or VE.Bus BMS connected to your system, the Color Control remembers it and even when those accessories have been removed the On/off switch will still be disabled. To clear the memory, execute a Redetect system, the option is in the Multi or Quattro section of the Color Control GX menu.
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   - Do you have a Digital Multi Control or VE.Bus BMS in the system? In that case it is normal that on/off is disabled. See also the VE.Bus related notes in the [[:​ccgx:​start#​connecting_victron_products|CCGX manual]]   - Do you have a Digital Multi Control or VE.Bus BMS in the system? In that case it is normal that on/off is disabled. See also the VE.Bus related notes in the [[:​ccgx:​start#​connecting_victron_products|CCGX manual]]
   - In case you have had a Digital Multi Control or VE.Bus BMS connected to your system, and it is now no longer connected, the Canbus interface remembers it. Therefore, even after those accessories have been removed, the On/off switch will still be disabled. Clearing this memory is unfortunately not possible yourself, please contact us so we can help you.   - In case you have had a Digital Multi Control or VE.Bus BMS connected to your system, and it is now no longer connected, the Canbus interface remembers it. Therefore, even after those accessories have been removed, the On/off switch will still be disabled. Clearing this memory is unfortunately not possible yourself, please contact us so we can help you.
- 
 ==== Q2: Do I need a BMV to see proper battery state of charge? ===== ==== Q2: Do I need a BMV to see proper battery state of charge? =====
  
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 ==== Q20: Issues with Multi not starting when CCGX is connected / Caution when powering the CCGX from the AC-out terminal of a VE.Bus Inverter, Multi or Quattro ==== ==== Q20: Issues with Multi not starting when CCGX is connected / Caution when powering the CCGX from the AC-out terminal of a VE.Bus Inverter, Multi or Quattro ====
-If you power the CCGX from an AC adaptor connected to the AC-out port of any VE.Bus product (Inverter, Multi or Quattro), then a deadlock ​will occur after the VE.Bus products are powered-down for any reason (after any operational fault or during a black start). The VE.Bus devices will not boot-up until the CCGX has power ...but the CCGX will not boot-up until //it// has power. See FAQ for more information about this.+ 
 +Make sure that the GX device and MultiPlus is running the latest firmware version.  
 + 
 +If you power the CCGX from an AC adaptor connected to the AC-out port of any VE.Bus product (Inverter, Multi or Quattro), then a deadlock ​can occur after the VE.Bus products are powered-down for any reason (after any operational fault or during a black start). The VE.Bus devices will not boot-up until the CCGX has power ...but the CCGX will not boot-up until //it// has power. See FAQ for more information about this.
  
 This deadlock can be rectified by briefly unplugging the CCGX VE.Bus cable at which point you will observe the VE.Bus products will immediately begin to boot-up. This deadlock can be rectified by briefly unplugging the CCGX VE.Bus cable at which point you will observe the VE.Bus products will immediately begin to boot-up.
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 Cutting/​Removing pin 7 of the VE.Bus cable to the CCGX (brown/​white according to standard RJ45 ethernet cable colour coding) allows the VE.Bus products to start up without waiting for the CCGX to boot up first. Cutting/​Removing pin 7 of the VE.Bus cable to the CCGX (brown/​white according to standard RJ45 ethernet cable colour coding) allows the VE.Bus products to start up without waiting for the CCGX to boot up first.
 +
 +Note that when using a Redflow ZBM2/ZCell battery, pin 7 should be cut even if the CCGX is DC powered, to avoid the same deadlock at times when the Redflow battery cluster is at 0% SoC.
  
 {{:​ccgx:​ccgx_pin7.jpg?​direct&​400|}} {{:​ccgx:​ccgx_pin7.jpg?​direct&​400|}}
  
 The //​disadvantage//​ of cutting pin 7 is that switching the VE.Bus device off will be less effective: although it will stop charging and inverting, it will still be in standby mode and therefore drawing more current from the battery than if pin 7 had been left in place. Typically this is only relevant in Marine or Automotive systems where it's normal to regularly switch the VE.Bus device off. For those types of systems we recommend that you do not cut pin 7, but simply power the CCGX from the battery. The //​disadvantage//​ of cutting pin 7 is that switching the VE.Bus device off will be less effective: although it will stop charging and inverting, it will still be in standby mode and therefore drawing more current from the battery than if pin 7 had been left in place. Typically this is only relevant in Marine or Automotive systems where it's normal to regularly switch the VE.Bus device off. For those types of systems we recommend that you do not cut pin 7, but simply power the CCGX from the battery.
 +
 ==== Q21: I love Linux, programming,​ Victron and the Color Control GX. Can I do more? ==== ==== Q21: I love Linux, programming,​ Victron and the Color Control GX. Can I do more? ====
  
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 Typic the following address into the web browser of a device connected to the same network. Using this address as a template: ​ Typic the following address into the web browser of a device connected to the same network. Using this address as a template: ​
 http://​[ip-here]/​logo.php ​ (inserting your device’s IP address between the square brackets). ​ http://​[ip-here]/​logo.php ​ (inserting your device’s IP address between the square brackets). ​
-The IP address can be found by going to Settings > Ethernet or Wifi. Once the page is loaded, Choose an image file from your device. Re-boot the [[venus-os:​start|Venus-device]].+The IP address can be found by going to Settings > Ethernet or Wifi. Once the page is loaded, Choose an image file from your device. Re-boot the [[venus-os:​start|GX device]].
  
 ==== Q23: Multi restarts all the time (after every ~10sec) ==== ==== Q23: Multi restarts all the time (after every ~10sec) ====
  
 Please check the remote switch connection on the Multi control PCB. There should be a wire bridge between the left and middle terminal. The CCGX switches a line which enables the power of the Multi control board. After 10 seconds this line is released and the Multi should take over from there. When the remote switch connection is not wired the Multi is unable to take over it's own supply. The CCGX will retry, the Multi will boot and after 10 seconds stop, and so on. Please check the remote switch connection on the Multi control PCB. There should be a wire bridge between the left and middle terminal. The CCGX switches a line which enables the power of the Multi control board. After 10 seconds this line is released and the Multi should take over from there. When the remote switch connection is not wired the Multi is unable to take over it's own supply. The CCGX will retry, the Multi will boot and after 10 seconds stop, and so on.
 +
 +==== Q24: What is Error #42? ====
 +
 +If the GX Device shows an Error 42 - Hardware fault. In that case, the flash storage on the device is corrupt. As a result, settings will not be saved (rebooting resets back to default) and other problems will rise.
 +
 +This error is not recoverable in the field or by repair departments. Contact your dealer for a replacement.
 +
 +Firmware versions until v2.30 did not report the error. Since v2.30; its visible on the device itself (in the GUI) and on the VRM Portal.
  
 ===== GPL Note ===== ===== GPL Note =====
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 ===== DISQUS ===== ===== DISQUS =====
 ~~DISQUS~~ ~~DISQUS~~
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ccgx/ccgx_faq.1549485539.txt.gz · Last modified: 2019-02-06 21:38 by mvader